CASHanwei Dao
Dec 10, 2012 3:01:20 GMT
Post by Turok on Dec 10, 2012 3:01:20 GMT
Rafael wrote
I phoned sevenstars the same day at about 7pm local time expecting to leave a message but mrs Rodell answered and gave me the option to exchange for willowleafe or get refund right away without even seeing the pics. She said they were out of oxtails. When I spoke with mr Rodell a few days later he said they actually had two more oxtails but that both were stuck in the scabbards. He was planning to work on getting them loose but had not had time to do so yet. Scott was also willing to refund/exchange but I told him I had decided to keep the sword (since it was seeming like a long wait to get another from Huanuo). I asked about advice for getting rust off and shared with him that forum members had suggested rubbing with aluminum foil and alcohol. He had not heard of that but seemed interested in the idea. His goto method for rust removal said was 600 grit sandpaper. By the time I spoke with him I had already been working on the rust with 600 and 1000 grit paper, which took most of the rust off after about 3 hours of hard work. It still has some specks of black rust in both fillers and a bit on one side of blade. I haven't had a chance to try the aluminum foil yet, but since 90% of the rust is gone, im already feeling a lot better about it. The only thing that sucks is of course the mirror polish is now scuffed pretty good. Mr Rodell was very apologetic and offered to send me a book he wrote about jian techniques to make it up to me. Also said to alert him if i will be in Va to do some bamboo cutting. I also got a chance to ask him if he had ever tried cold steel or dynasty forge blades in cutting tests, and about goosequil sabers in general. All in all it was a mildy disappointing experience but I would buy from them again.
I phoned sevenstars the same day at about 7pm local time expecting to leave a message but mrs Rodell answered and gave me the option to exchange for willowleafe or get refund right away without even seeing the pics. She said they were out of oxtails. When I spoke with mr Rodell a few days later he said they actually had two more oxtails but that both were stuck in the scabbards. He was planning to work on getting them loose but had not had time to do so yet. Scott was also willing to refund/exchange but I told him I had decided to keep the sword (since it was seeming like a long wait to get another from Huanuo). I asked about advice for getting rust off and shared with him that forum members had suggested rubbing with aluminum foil and alcohol. He had not heard of that but seemed interested in the idea. His goto method for rust removal said was 600 grit sandpaper. By the time I spoke with him I had already been working on the rust with 600 and 1000 grit paper, which took most of the rust off after about 3 hours of hard work. It still has some specks of black rust in both fillers and a bit on one side of blade. I haven't had a chance to try the aluminum foil yet, but since 90% of the rust is gone, im already feeling a lot better about it. The only thing that sucks is of course the mirror polish is now scuffed pretty good. Mr Rodell was very apologetic and offered to send me a book he wrote about jian techniques to make it up to me. Also said to alert him if i will be in Va to do some bamboo cutting. I also got a chance to ask him if he had ever tried cold steel or dynasty forge blades in cutting tests, and about goosequil sabers in general. All in all it was a mildy disappointing experience but I would buy from them again.
That's too bad, Rafael! Its nice that he sent the book to you, I think its a great example of good customer service. BTW what did Mr. Rodell say about the Dynasty Forge blades? Has he ever handled them before?