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Post by Deleted on May 3, 2009 13:28:22 GMT
The couple of times used USPS to ship form the US to the UK, Ive had no problems quite the opisit
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Post by Deleted on May 3, 2009 14:20:31 GMT
I have had a LOT of ecperience of with the USPS and their crappy service. If the package did indeed go to canaca then the canadian post will pick up from there. You can call them and they will tell you if they have recieved it based on the number from your ticket. If it is lost...you're screwed. They will insist that is not lost as it shows it tracked to new jersey. The USPS loses over 5 million packages a year, this number came from the postamaster generals office while I was trying to track a package that had the same symptons. Also, insurance can help but you have to fight for it. They won't allow you to claim the package as lost or collect on insurance as long as it shows it made it to a hub. If you do get to file for insurance be prepared to have your claim rejected at least 3 times and carry it all the way to washington DC before they finally cave in and pay. I sincerely hope for your sake that it is just a delay in crossing a border. Also realise that you have to know customs laws before shipping across a border. I'm not sure what Canada's laws are but most countries do not allow foreign currency across the borders. Sometimes you can make it...others they will pocket your gold coin and take it home and say they never got the package. Anyway good luck. I hope it's just a delay for a few days.
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Post by Deleted on May 3, 2009 14:21:44 GMT
The times I used USPS there weren't any problems. but the wait was terrible. Three weeks at best. I didn't got any tracking number to check on either. This is why I use only FedEx now. Fast, accurate and I can get all the information about my package.
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Post by wiwingti on May 3, 2009 15:31:16 GMT
i am not allowed to post about my buisiness or my shipping anythoing but sorry, i think i can put my .02 cents in here. just to clear up something. on Dynasty forge when i am low stock it take around 10 days to have another shippmnent so this is why it took so much time for me to ship.i was waiting on a bunch to arrive. second of all,i ship USPS to my shipper in the states without any problem. third of all, when you want the lower shipping cost i have to ship lowest shipping cost so, it is suppose to take around 10 to 14 opening days to get there, but yeah there is a but, if it come to get by new-jersey as an example,., there is so many packages and,, so many of them are priority mail,,, the priority mail will be ( hey hurry-up) more than the rest.no? so,, sometimes , your package have maybe been took aside for inspection too i have another customer that his package have been sent the same day and is stucked at new jersey. that famous day i sent 12 packages and 10 of them have been received. the only two that haven't been receiuved are stucked in new jersey so, maybe it is just a matter of time. and to finish with a nice answer, is usps open the week end? because here in canada, canada post is closed so,, if i wait beside the mailbox on a saturday or a sunday,,, the package will not arrive if i remeber we exchanged emails on thursday or friday and i told you i would look around for it. but the week end we cannot do anything here for that. i almost forgot to talk about the price. yeah you had a pretty good deal and was about to buy one of the two for 15.00 less from another dealer so, you were ready to buy one from me and the second from another dealer so,, i imagined that you wanted to have the cheapest price since you wanted to save 15.00 with another dealer on a second sword. that is why it have been shipped at the lowest and,, i remember telling you it was around 2 weeks shipping. so i wouldn't say it is USPS fault. everyone lately have received their swords with no problem it is just a badluck for you, as much as it have been a badluck for me ...( and i will be cool on that one and shut my mouth) so all that to say that the saturday and the sunday,, i cannot do anythoing about it. and i am on the pc all week long around 10 hours a day but the week end i take a bit of a break and am less on the PC. that is why you didn't have any answer on your pm.
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Post by wiwingti on May 3, 2009 15:43:52 GMT
oh, another thing, when we ask them to look for the package,, they do not go in the warehouse and look for it.
they just look in their computer and say yes we have no we do not have it.
imagine USPS like that.
big reunion all staff there and the foreman there saying,, ok guys we now look for a package with two swords in it shipped to --------dadada and from -------------dadada
all the usps crew looking around and turn up side down every packages lol
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Post by Deleted on May 3, 2009 16:33:56 GMT
Don't worry too much about it, mate. Could be bad luck or just processing. I'm up in Parsippany, maybe half an hour from you, and I use USPS for most of my shipping with very few incidents. I've had better luck with them than UPS. If it takes more than another week, I'd say track down your Postmaster and see if anything can be done.
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Post by Deleted on May 3, 2009 17:35:18 GMT
I have never had a problem with getting things shipped to me using USPS. The last item I had shipped i was able to track well enough to know exactly when it arrived at my local post office. The only problem I keep having is the jerks at Canada Border Services ( formerly Canada Customs ) tearing open my boxes, messing with the contents and then inadequately repacking and resealing the box. I can just picture them in the warehouse on the night shift playing Darth Vader with my much anticipated and precious new sword. haha, yeah I can totally see those guys doing that, they feaking better not be doin that with my stuff, with my luck they probably using them as huge letter openers or something.
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Post by Deleted on May 3, 2009 18:05:02 GMT
oh, another thing, when we ask them to look for the package,, they do not go in the warehouse and look for it. they just look in their computer and say yes we have no we do not have it. imagine USPS like that. big reunion all staff there and the foreman there saying,, ok guys we now look for a package with two swords in it shipped to --------dadada and from -------------dadada all the usps crew looking around and turn up side down every packages lol Just to maybe clear up some potential confusion: I am in no way implying this is Marc at wiwingtis fault, this thread was simply based on my own personal experiences with usps. And from MY experience usps seems to be at best, lackluster in their efforts. Like I said, tracking NEVER updates until a few days after I receive it, and I've even caught the delivery guy opening my packages at my door and just looking around in it, obviously not knowing my wife was in the house watching him. So yes, I bet usps works really well for some people, but for ME UPS and FEDEX is WAY better. But that's my fault I should have requested UPS from Marc, so I definitely am not blaming you Marc, and this wasn't supposed to be directed at you... And the way I see it, if you pay a company to do a job, they should do it, even if that means getting off their butts and LOOKING for the package they can't seem to find. Just because they have a lot of shipments in their warehouse shouldn't mean they can just say "meh, I don't feel like looking for that big $490 shipment we said we'd deliver, lets just say we're too busy." In my job, I get paid to frame a house, I don't take on more houses than I can frame in a year, and ignore the home buyer just because I'm too busy now, I do the job I was paid to do. Just sayin. And in case anyone was wondering I have talked to our postmaster out here in belt mt, and he told me that something was wrong and it should be here by now. SOO, my suggestion is: Do NOT use USPS. P.S. Marc at Wiwingti is HIGHLY recommended, seriously, he has been good about working with my most annoying requests, thanks Marc.
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Post by Deleted on May 3, 2009 18:16:08 GMT
I use USPS almost exclusively when shipping overseas (most of my shipping goes to family in Thailand, Laos and Cambodia but there is some business based shipping too). As was mentioned earlier costwise its much less expensive than UPS or FedEx. Tracking is most definitely an issue but I've never had a package fail to arrive at its destination. One just has to remember that when they say "X days in transit" it means more like "X days plus a week or so more, maybe longer". Its really nothing to do with USPS either - more so to do with the hand over that occurs when the package lands in whichever country you're sending it to. There's customs issues then handing the package over to the preferred postal system in that country etc. All of that can be delayed beyond USPS's control.
When it comes to getting stuff from across the boarder I haven't had any problems either. I've received packages from both Canada and Mexico (as well as other countries but Canada seems to be the country of topic right now) and I haven't had any issues. One package from Mexico was stuck in customs for a week and when I got it it was damaged but insured so no worries.
I'd say that you were probably just unfortunate enough to have your package delayed for a while. Just be patient and wait. When you do get the sword opening the box will be that much sweeter.
Btw - I will re-iterate for Wiwingti's sake that shipping delays are definitely NOT the merchant's fault unless he for some reason put a wrong address on it (which is highly doubtful). Once the package leaves the merchant's hands he/she has no control at all over what happens afterwards.
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Post by Deleted on May 3, 2009 18:35:16 GMT
I use USPS almost exclusively when shipping overseas (most of my shipping goes to family in Thailand, Laos and Cambodia but there is some business based shipping too). As was mentioned earlier costwise its much less expensive than UPS or FedEx. Tracking is most definitely an issue but I've never had a package fail to arrive at its destination. One just has to remember that when they say "X days in transit" it means more like "X days plus a week or so more, maybe longer". Its really nothing to do with USPS either - more so to do with the hand over that occurs when the package lands in whichever country you're sending it to. There's customs issues then handing the package over to the preferred postal system in that country etc. All of that can be delayed beyond USPS's control. When it comes to getting stuff from across the boarder I haven't had any problems either. I've received packages from both Canada and Mexico (as well as other countries but Canada seems to be the country of topic right now) and I haven't had any issues. One package from Mexico was stuck in customs for a week and when I got it it was damaged but insured so no worries. I'd say that you were probably just unfortunate enough to have your package delayed for a while. Just be patient and wait. When you do get the sword opening the box will be that much sweeter. Btw - I will re-iterate for Wiwingti's sake that shipping delays are definitely NOT the merchant's fault unless he for some reason put a wrong address on it (which is highly doubtful). Once the package leaves the merchant's hands he/she has no control at all over what happens afterwards. Exactley Sam, wiwingti is not at all at fault, nor was it ever my intention to make it seem that way. I can see now, that my experiences seem to be the exception of the rule for usps, most everyone seems to have had good experiences with them... I envy you all . And just to clarify, at this point it actually is in usps's hands and that was when the delay happened, the tracking updated timely with canada post, but it stopped as soon as it crossed into usps's hands in jersey city. But, for all I know it could be here tomorrow, or next month, but just so people are aware, at the least usps's tracking system rarely seems to work, so if that's important to you, you may want to consider another carrier. Thanks for everyones feed back, at least I know that the U.S.'s postal system isn't as lazy as I originally thought, lol.
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Post by Lancelot Chan on May 3, 2009 19:20:00 GMT
I've recently returned a tinker hanwei longsword to kult of athena through USPS and the parcel's status wasn't updated anymore since 13th Feb. The last info was showing that it arrived the airport somewhere in California. Of course, Kult of Athena still hasn't received it.
This is the first parcel that has gone missing with USPS in my several years of business run. Another missing parcel was done by Singapore post. :S
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Post by wiwingti on May 3, 2009 20:18:59 GMT
one of my customer that have been posted the same date have received it only on wednesday,, so,, it look a bit more nornmal here lol
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Post by Deleted on May 3, 2009 21:27:10 GMT
Well the entire USPS as a rule is generally well run...just like UPS is generally well run...there maybe some local variance due to local employees. UPS in generally can deal with this better as bad ones can be easily fired...but unfortunately if your entire workforce if full of lazy entitlement crazed people...it doesn´t help. The reason the USPS works better here is that they need to pass a few government screenings which keeps the REAL ¨problem people¨ out...and in the UPS system. At least the UPS hub people are good...I have to drive to the hub to pick up my UPS packages about 90% of the time.
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Post by Deleted on May 4, 2009 14:21:59 GMT
Sorry to hear about your troubles; did your wife film the USPS mailman going through your packages? They are not allowed to do that, I do not think. It is a federal crime for people to go through someone else's mail when it is not addressed to them; I would think their drivers are also held to this standard.
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Post by Deleted on May 4, 2009 14:52:34 GMT
Sorry to hear about your troubles; did your wife film the USPS mailman going through your packages? They are not allowed to do that, I do not think. It is a federal crime for people to go through someone else's mail when it is not addressed to them; I would think their drivers are also held to this standard. I wish, the guy that does this has been known for doing it for a while. He's also the kinda guy who will take things you might leave in someone's mailbox for them, like say they forgot their glasses at your house and they're not home, so you leave it in their mailbox, he has on several occasions taken those items to the post office, and charged the people who own them $10.00 to get it back! lol, kinda funny, and enraging at the same time...
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Post by Deleted on May 4, 2009 15:14:33 GMT
There's nothing funny about that. Hope you or someone in your neighborhood has the chance to film him; that is unconscionable.
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Post by Deleted on May 4, 2009 16:09:23 GMT
There's nothing funny about that. Hope you or someone in your neighborhood has the chance to film him; that is unconscionable. Yeah you're right, it really isn't funny. Thing is, the post office that hired him knows he does that stuff, and doesn't seem to care. on another note, I called my post office this morning and still no sign of that wonderful cardboard cube . It's funny how slow time passes when you're expecting an awesome delivery.
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Post by sparky on May 4, 2009 20:21:47 GMT
There's nothing funny about that. Hope you or someone in your neighborhood has the chance to film him; that is unconscionable. Yeah you're right, it really isn't funny. Thing is, the post office that hired him knows he does that stuff, and doesn't seem to care. on another note, I called my post office this morning and still no sign of that wonderful cardboard cube . It's funny how slow time passes when you're expecting an awesome delivery. Buddy truer words have never been spoken!!!! It's like the second hand on the clock is moving backwards.
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Post by wiwingti on May 4, 2009 20:38:10 GMT
i contacted couple of hours ago canada post and they are investigating on these two orders that have been sent the same day and haven't been received.
all others orders have been received without any problem but it seems that new jersey have a problem with swords lol. but, please stop calling eveywhere and wait.
if you call every day everywhere, they may just to give you back your part on that and make you wait more man.
i am on it and canada post too, so,, just be patient.
marc
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Post by shadowhowler on May 4, 2009 21:55:34 GMT
UPS in generally can deal with this better as bad ones can be easily fired...but unfortunately if your entire workforce if full of lazy entitlement crazed people...it doesn´t help. That is the truth... When I was hired at USPS some 15 years ago... I had to go threw a very long prosess of jumping threw hoops to get the job, even a full medical evaluation, (I was 18!) background check, and so on. At the time I was the lowest rung of the later... there were two stages I had to go threw before becoming a full-fledged permenet hire. There was a 6 month probationary stage... where they could fire you at any point for any reason. Pay was hourly, there were no benifits. After that there was a 2 year 'Temp Hire' stage, which was a bit better pay and, if I recall, benifits started, but you had to be willing to relocate or they might just pass you up and run you threw another 6 month stage, which you could only do two of before you had to be let go or moved to the 2 year stage. After the 2 year stage, THEN you became a permenet hire. According to my supervisor at the time... you became all but un-fireable at that point... and judging from how a lot of my coworkers acted, I belive it. As for USPS guys going threw peoples mail and taking stuff... that is a HUGE federal no-no and everyone *I* ever worked with took that VERY seriously. They may have been a bunch of lazy jack$emprinies, but they did NOT mess with anyones mail.
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