Help!

Stromlo Swords? They're supposed to be decent people. The owner actually posts right here; you can search him by 'Stromlo Swords' and see if you were actually talking to him or if you got taken for a ride by some scammer.

Yeah, I'd be surprised if our Stromlo was scamming people. I've bought a blade or two off him in the classifieds section back before he came a vendor and had no issues at all.

his name off paypal was "robert stanford" and its the same email address off the stromlo websites etc. So yeh Id say it was the right person.
Im not the first hes done it on and I doubt hed reply to me on here if he cant reply to me by email

Doesnt hurt to try...

That would definitely explain the lack of contact.

Hi Stephen,

Thanks for bringing it up Stephen - it has let me find out what a shabby job those I placed in charge of my business have been doing. I will email the following shortly, and as I say - will make good on all orders.

Dear Swordspeople,

First a public apology for not being available to answer questions from customers directly in recent times. I have not been using my email addresses and have had difficulty passing along information to others.

Soon after I returned to Australia last year I took up employment with a government agency in a weapons related field which will not allow me to continue as the director of a sword business. As such I passed on everything to several people to act as agents on short notice while the business could be rearranged or sold. Over this time they took a rather disinterested view and also used my name in responding to clients, and not offered quality service. During this I have lost access to accounts, lost clients, lost product and had to have the house in the US foreclosed.

Sword selling is not a particularly lucrative avenue, but one I found rewarding as an enthusiast. Unfortunately it could not make the transition from sword-interested dealer to separately managed business with success, in part because the time / $ equation is not great and sales are not particularly on the way up.

As I am still unable to continue the business, it has been removed from those agents and is with a trustee pending dismantlement. I have resolved to fund having all orders placed with Stromlo Swords that are outstanding to be fulfilled as soon as suppliers are able to deliver them – and there have been serious delays on this front also because of manufacturing difficulties. I am hoping to pass on any remaining products as gifts to those affected.

I will ensure that this message is passed onto all customers via their email addresses.

I will remain an interested member on the various forums, and as a hobby but the business will not be accepting new orders.

Kind regards,

The business formerly known as Stromlo Swords

Yet another vendor bites the dust. That sucks.

Sorry to hear about your troubles Rob. I hope you get things ironed out and are able to move on with your life without unfettered by the presence of past business troubles.

Hello Rob,

I look forward to you completing my order then, now six weeks since your last email to me and I've had to join this forum to be able to source this information and have a remote form of contact....I'm sympathetic of course, but mindful I've paid for something thats yet to be provided.

Will await your reply.

Robert

Has anyone had any of their problems sorted since this posting began?