Deleted
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Post by Deleted on Dec 7, 2010 5:41:13 GMT
Again this is about Kevin, I bought a custom katana back on the old forums before we moved here. I sent him my money back in August and I wanted some additional things done to it. I paid for it all up front and then the waiting and excuses began, first it took forever for the items to come in(months). Then after months I'm told that my sword is in the mail but it never comes, weeks go by with no responses from Kevin. Then after some more direct PM's he finally answered me and said that it got held up this whole time at his work and he was shipping it out right away but Kevin was never able to provide me with a tracking number and weeks went by and it never showed up. It's been 4 months now and I have been as patient and understanding as a sane person can be. I still have no sword and I can't get either Kevin or Midori to answer me back, I even PM'd Paul and asked him to look into it, that was weeks ago, I've still gotten no response out of anyone. At this point I'm done with this place and katanas. I'll probably sell a few of the katanas I acquired over that short stretch of buying I did to recoup some of what I lost.
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Post by Midori Kawakami on Dec 7, 2010 5:51:26 GMT
Okay, let's get something straight. I have been answering you, up until you last PM...sent this morning. I haven't been able to speak to Kevin because he has been at work. I have told you everything I know and done everything I can to resolve this situation for you. You need to take it up directly with Kevin. Not answering one pm does not count as no contact. Saying that you have not heard from me is a flat-out lie.
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Deleted
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Post by Deleted on Dec 9, 2010 15:30:08 GMT
Let me get this right your attacking me and your the one that owes me $575, all I'm trying to do is get that back and leave this place as a bad memory.I have nothing to hide, I'll post screen shots of all the PM's back and forth in a photo bucket for all to see. I just want my money back, all you told me was that you kept out of Kevins dealings, which is hard to believe and you didn't know anything, then you said you would have kevin contact me. He has not contacted me in over a month dispite my several PM's to him, nor has he contacted me since you told him to. All I know is I sent my money to your paypal account, so you should have some responsability in returning it to me since I never recieved what i paid for. I don't even like visiting this forum any more because of this whole ordeal, all it does it get me mad and make me sick and for several months I used to visit this place several times a day.
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Mikeeman
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Post by Mikeeman on Dec 9, 2010 16:03:45 GMT
Has it occured to anyone that this situation may have happened?:
Boss: We should offer a polishing service! Hooray! More money! Hey Kev, you can polish right? Kevin: Um, yeah. Why? Boss: Great to hear! You're going to be polishing ALL of our custom polishing orders. Kevin: :shock: Uh... Boss: What a stunning employee! Glad to see you volunteer! Kevin: Well.... :? I guess...
We don't live in a perfect world, and he may not be the one deciding his work load. Someone above him might be accepting all of the commisions and he has to complete them to keep his job. You never know. What I DO know is that you are now directly attacking other forum members AND the forum its self. If someone does a poor job, we leave negative feedback. Which is what you did in your first post. But your second, saying that this forum just makes you sick, is a bad ordeal. If you don't like the forum, don't get on it and say it, just don't visit here anymore. And if your transaction was through SnA, take it up with SnA. Not Midori.
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Sébastien
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Post by Sébastien on Dec 9, 2010 16:51:55 GMT
I know this isn't an easy subject to be cool about, but please stay cool people.
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Post by SwordLord on Dec 9, 2010 17:23:11 GMT
Transaction is NOT through SnA.... Mikeeman......do not defend Kevin. It is really not your concern and you obviously don't know the whole story based on your post. Kevin posted this sword and service on the old forum and has nothing to do with SnA and I know that the paypal account is also attached to Jenn since I was also one of the many who got the run around from Kevin. Not trying to be rude, you simply do not have the facts and are making assumptions and cannot make a judgement call based on such. And I understand Ryan's frustration. Especially when forum members come in and defend Kevin based on a whim and have not dealt with him. Ryan is free to post his experience whether or not others may like it. Let's now leave it up to him and Kevin to sort out.
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Post by Marabunta on Dec 9, 2010 17:27:26 GMT
Please understand that even IF your scenario is accurate (which I highly doubt) it has nothing to do with the situation at hand. It is not Ryan's problem if Kevin is having trouble at work. Kevin took money and has to produce a product or he faces the consequences. In this case the consequence is ANOTHER bad feedback and potential charges. Normally I would wait until the craftsman has responded to the accusations to get a better view of the situation. However, it is clear that this is unlikely to happen since there are now two pending threads with this craftsman and he hasn't bothered to take the time to speak on his own behalf in either, even though he HAS taken the time to post in OTHER threads, which just adds insult to injury. Clearly he either has no defense to the accusations or lacks the courage to "face the music". Moreover, once again we find that the customers main grievance is communication. He has all along said he wanted to be contacted but it never happened. Now he is demanding a refund, which I can only assume is appropriate given the lack of response from Kevin, but the problem is that the funds are probably already spent and as in many other cases, there is NO MONEY to return. Testament to why paying in full is a very bad idea. Lastly, people really need to read more carefully. The OP didn't say that this forum makes him sick. What makes him sick is coming here BECAUSE it reminds him of the current debacle in which he has perhaps been the victim of a crime. The crime of which I speak is theft which we can only assume until such a time that Kevin decides to contact the customer with a full refund.
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Mikeeman
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Post by Mikeeman on Dec 9, 2010 17:38:43 GMT
Perhaps I misinterpreted. If that's the case, then I will apologize.
What I meant about SnA is that if the project was accepted through them, then his problem lies with SnA. Kevin's polishing service might be mandated by them and THEY are giving him more than he can handle. He may be having trouble because this polishing service might BE his work. Therefore, it is SnA's thing to deal with. However, that's obviously not the case. I wasn't aware of this service on the old forum. And I didn't say that's how it WAS. Just something that was a possibility. And I didn't have facts because nobody posted specifics. All that was said was Kevin didn't get my stuff done and I'm still waiting. I made assumptions and they were apparently wrong. I'm not trying to defend Kevin specifically, just sword customization in general I guess. I know waits can be up to a year depending on workloads and who exactly is doing it.
If anyone wants me to delete my previous post, I will certianly do that. Hadn't had my morning coffee yet and was still grumpy.
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Deleted
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Post by Deleted on Dec 9, 2010 17:53:06 GMT
The money sent was not for a polishing but for a custom katana out of kevin & midori's personal collection because they needed the money, I even sent more that he requested to cover any addtional costs. It was the navy blue one with the thread wrapped saya that he posted for sale back in august, I agreed to buy it and wanted additional custom work done to it. Thats when the waiting and run around started. First it took several months to get the habiki & seggo I wanted and then he suposadly shipped it off when it was complete. That was back in Oct. since then It was suposadly shipped again but I never recieved a tracking number. It still hasn't shown up and Kevin will no longer PM me back. Because I gifted the money to them I don't have a leg to stand on with Paypal, I've talked to them. So at this point I may not ever see my money again but I feel the need to warn others about my situation so they don't make the same mistake that I did. Never use the "GIFT" money on paypal to anyone unless you either really really trust them or you can affor to loose it all.
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Deleted
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Post by Deleted on Dec 9, 2010 17:59:26 GMT
O and to clarify thinks Mike, I used to visit this site daily, I loved coming here and I learned a lot from the people here, but this whole experiance has ruined it so to speak. I no longer get enjoyment form my visits here so after this is settled I will move on and find some where else so post, share my experiances and learn.
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Sébastien
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Post by Sébastien on Dec 9, 2010 18:15:48 GMT
This thread has potential for nasty flaming... I have a few things to ask to everyone willing to post in this thread ;
- If you aren't personnaly involved in this situation between Kevin and Ryan, don't post, UNLESS.... - ... You have questions to ask or advices to give to Ryan to help him get this problem solved. - If you are pissed about what you are reading and can't stay polite, don't post, period. Wait 'til you aren't angry or 'til you can at least be polite. - Follow the forum rules, as always.
Thanks.
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Mikeeman
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Post by Mikeeman on Dec 9, 2010 18:21:26 GMT
My bad. Like I said, I'll delete anything you deem necessary.
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Sébastien
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Post by Sébastien on Dec 9, 2010 18:39:12 GMT
There's no need for that Mikeeman. Just try to follow the rules.
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Marc Kaden Ridgeway
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Post by Marc Kaden Ridgeway on Dec 9, 2010 18:52:40 GMT
I think it is in extremely poor taste to blame "this place", i.e. the forum, for dealings you have with a member. Further it is presumptuous in the extreme to ask or expect Paul to " look into it". Paul nor SBG are involved in this situation on any level nor does it make any logical sense for Paul to get involved.
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Deleted
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Post by Deleted on Dec 9, 2010 19:06:24 GMT
I do not blame SBG at all but since it happened here it has left a bad taste in my mouth so to speak. Also Midori is one of the mod's of this forum, if I was Paul I would want to know the whole situiation because one of my moderators is involved, her actions & words are reflective of Paul & this forum and would want to look into it if I was Paul. It is deffinatly not Pauls fault, I hold Paul in very high regards, he has been very helpful to me several times aswell as anyone looking to learn about swords. I have tried to take this up with Kevin over the last several months threw PM, after all my efforts have seemed to have failed, was I forced to start this thread, in hopes that it makes Kevin accountable for his actions before everyone here.
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Sébastien
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Post by Sébastien on Dec 9, 2010 22:03:07 GMT
Midori is a moderator of this forum, but this forum has nothing to do about the deals between you and Kevin. Midori happens to be close to Kevin and a moderator here but that has nothing to do with your sword stuck in limbo. This is about you, Kevin and your sword. You all have unfinished business to sort out and if you want you can try to get some advices and support here (although the only person who know the full and true extent of this situation will be you and Kevin).
I believe trying to drag Midori and Paul into this won't do much to help. It might bring some more drama to this situation but I don't think it will make your sword's road through shipping (or wherever else that katana is in) any shorter.
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Deleted
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Post by Deleted on Dec 10, 2010 0:15:44 GMT
I am still awaiting a PM from Kevin, I have been for a month now, that is why I dragged Midori and Paul into this, I tried and tried to resolve this threw PM's with Kevin. I want to know why he couldn't take idk 5 min to type up a PM saying how it got delayed again and he's sorry, and I would have been ok with that. but he did that several times before already and now he just chooses to ignore me all together. I know he's getting my PM's and he makes the time to post here daily, yet he has no concern that I sent him my money and I never recieved what I bought from him. He still never provided me with the tracking number so I don't think it ever left their house. If he would PM me I would be glad to work it out with him, he hasn't sent me a PM in about a month now. This is why I'm concerned.
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Post by chuckinohio on Dec 10, 2010 0:37:54 GMT
Important info above folks. I know it is commonly done to avoid the fees associated with paypal transactions. Be advised.
Sorry for the interruption, but this point is important and may have been lost in the clamor.
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Sean (Shadowhowler)
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Post by Sean (Shadowhowler) on Dec 10, 2010 2:48:23 GMT
Indeed. There are only a handful of people I trust enough to use the 'Personal' transaction option on Paypal with... and those few people I have done so with have never screwed me, so thus far my judgment has served me well. As a general rule tho... you should not use that option in you do not know and trust the person you are dealing with. I wanted to buy an awesome Albion sword about 8 months or so ago from a guy I didn't know and had no dealings with... and he wanted me to use the personal transaction. I said no, I'm not comfortable with it... and he didn't wanna make the deal as a result. So be it. Around that same time I had another guy who wanted me to use that option, and tho I didn't know him personally he was a well known presence on the forums. Still, I was apprehensive... until one of the few people I DO trust implicitly vouched for him. So I went ahead, and that transaction went fine. As with all things one should use their best judgment... but I know for myself that I would not use the persona transaction option with anyone I was not very comfortable with because you do not have any real recourse if you do.
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Post by Marabunta on Dec 10, 2010 2:53:44 GMT
Wait a minute, hold on just a second now. Perhaps I am reading this thread incorrectly, but the #2 post of this thread is from Midori saying that she has in fact been conversing with the OP, and seemingly NOT as a moderator. The situation SHOULD be between the OP and Kevin, however, if someone involved with Kevin chooses to speak then at that point she is becoming an active participant. If it was her intention to stay out of this then she should have never responded to the PM's.
Sadly, this can all be cleared up very quickly by the one person who thus far shows no interest.
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