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Post by alientude on Jul 24, 2021 1:15:37 GMT
I did find a website for USPS Postal Inspections this morning and filled out a form. The link to the form said it was for theft and vandalism, although the form itself only mentioned vandalism. I was supposed to receive an email with the case/file number. Nothing yet.
I plan on going back to the delivery address again one more time, make sure I speak to parent/homeowner, and let them know that I have proof the package was delivered there. I'll also go back to the local (useless) Post Office and see if they'll let me open a claim there.
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Post by Eric Bergeron on Jul 24, 2021 1:17:42 GMT
I did find a website for USPS Postal Inspections this morning and filled out a form. The link to the form said it was for theft and vandalism, although the form itself only mentioned vandalism. I was supposed to receive an email with the case/file number. Nothing yet. I plan on going back to the delivery address again one more time, make sure I speak to parent/homeowner, and let them know that I have proof the package was delivered there. I'll also go back to the local (useless) Post Office and see if they'll let me open a claim there. Claim has to be filed online at USPS Claims but it will walk you through what you need to do to file it.
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ghost
Member
Posts: 1,323
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Post by ghost on Jul 24, 2021 1:21:06 GMT
The receipt for USPS would show which address the package got sent to - if wrong it would unfortunately fall on the sender to double check before leaving the post office clearly mikeofriva had a picture proof of the receipt and the address was wrong. UPS is a lot better in that regard at highlighting the address and double checking with the sender
hopefully it turns up returned at some point Wrongly delivered packages get dumped right in front of your door and perma markering them off and dropping them back at the post office is a pita
in the meantime I hope he sends the trade back/refunds you in full.
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Post by alientude on Jul 24, 2021 1:21:30 GMT
The problem with filing a claim in that manner is this bit:
Requiring proof of insurance. I don't have that. I don't know if mikeofrivia choose to insure the package, and he won't respond to me for me to find out. And USPS specifically says they won't pay on uninsured packages. Going over that website, it really looks like it's expecting the shipper to file the claim.
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Post by Eric Bergeron on Jul 24, 2021 1:32:43 GMT
The problem with filing a claim in that manner is this bit:
Requiring proof of insurance. I don't have that. I don't know if mikeofrivia choose to insure the package, and he won't respond to me for me to find out. And USPS specifically says they won't pay on uninsured packages. Going over that website, it really looks like it's expecting the shipper to file the claim.
What you want from USPS is to investigate to find the package, since MikeofRivia didn't pay extra for the insurance that part of the claim won't work for you anyways, all you want is that an official inquiry is on the books, they have to make reasonable attempts to resolve the issue on record, going into the office and talking to them and asking for them to solve anything is sad to say not always going to happen, but when a claim is filed they have to actively investigate and if you aren't happy that they aren't doing a good job of it, you can escalate to district, but without that paper trail they can say we've looked into it when in reality they might not or do just the bare minimum to say that they did but there's no record of it, but when the claims been filed, it goes against the post office to right the wrong or at least try and have all parties reach a outcome they all like or lessen the blow outcome. District tracks all claims and how they handle them, in a timely fashion.
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Post by alientude on Jul 24, 2021 4:10:33 GMT
You've convinced me! I'll file a claim. Certainly can't hurt.
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Post by alientude on Jul 24, 2021 17:27:52 GMT
I did receive a reference number from the postal inspection office for the mail theft report I put in. Hopefully that'll lead to something.
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Post by karmasoft on Jul 24, 2021 18:01:36 GMT
What a major hassle and I hope this comes to a suitable conclusion for you. You've already endured a lot that would have anyone stressed beyond measure.
I have never had to do this, but I wonder if the postal employee who delivered the package(s) could be intercepted and interviewed? It feels creepy and awkward to even consider it, but I would love to know if that person remembers delivering those packages.
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stormmaster
Member
I like viking/migration era swords
Posts: 7,649
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Post by stormmaster on Jul 24, 2021 18:47:29 GMT
What a major hassle and I hope this comes to a suitable conclusion for you. You've already endured a lot that would have anyone stressed beyond measure. I have never had to do this, but I wonder if the postal employee who delivered the package(s) could be intercepted and interviewed? It feels creepy and awkward to even consider it, but I would love to know if that person remembers delivering those packages. don't recommend doing that
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Post by Eric Bergeron on Jul 24, 2021 19:41:42 GMT
I also advise against this, the postal employee was only doing his/her job, has no idea the package was labelled incorrectly. The post office will do the investigating, let them do their job of it.
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Post by snubnoze on Jul 24, 2021 19:59:52 GMT
Total bummer, I hope you are able to either track the swords down or get compensation from the seller. It should be standard operating procedure to send an image of the shipping label before sending, which you did, he did not. I think it's clearly on the sender to make sure things are correct, and if they made a mistake that should be on them 100%.
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Post by rannh1 on Jul 25, 2021 12:44:31 GMT
What is really important here is that @mikeoftrivia has an honest discussion with you and the both of you out up A united front regarding the sword and ensuing issue with usps. The lack of communication is not cool, especially since it' a 1000 dollar loss even if he refunds the 600 Please let us know what transpires. Terrible situation all around,
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Post by alientude on Jul 27, 2021 2:27:38 GMT
Quick update. I went back to the delivery address and finally got a chance to speak to the parents. They also deny receiving the package, and I have to say they were very convincing about it. They might be exceptionally good liars, but I really got the vibe that they understood my dilemma and sympathized with me. Supposedly they've had many mail delivery problems in the neighborhood. I told them I was opening a case with the Postal Inspections office and they encouraged me to do so. I could be wrong and they were really good at pulling the wool over my eyes, but it's not like there is anything I could do even if they were lying. At this point, I'm going to wait until the investigation is complete to see where things go, then if USPS doesn't make me whole (which I consider highly unlikely), I'll pursue the small claims case against mikeofrivia. Even though he's completely ignoring me, I sent mikeofrivia an email (and copy via PM) updating him on the situation and pleading with him to do the right thing. I'm sure he's seen this thread now that he's logged back onto the forums at least once.
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Post by RickDastardly on Jul 27, 2021 13:39:57 GMT
Just want to add my voice of support alientude. The situation sucks and I hope it gets resolved.
What price one's honour and reputation? I would place mine higher than any sword here; even Stormmaster's Athena. Let's hope this is just an 'oversight' and gets put right when the penny drops.
I've bought/sold/traded a lot of expensive knives in the past. It's universally accepted on every forum I've ever been on that the seller is responsible for getting the package to the buyer. In the UK, it's law.
Good luck!
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Post by fester on Jul 27, 2021 13:56:43 GMT
Just want to add my voice of support alientude. The situation sucks and I hope it gets resolved. What price one's honour and reputation? I would place mine higher than any sword here; even Stormmaster's Athena. Let's hope this is just an 'oversight' and gets put right when the penny drops. I've bought/sold/traded a lot of expensive knives in the past. It's universally accepted on every forum I've ever been on that the seller is responsible for getting the package to the buyer. In the UK, it's law. Good luck! In the USA the onus is also on the seller in most cases and if alientude ends up pursuing this in small claims against mikeofrivia he will most likely win his case.
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Deleted
Deleted Member
Posts: 0
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Post by Deleted on Jul 27, 2021 17:15:42 GMT
In the future, for all. If using USPS (or any) enroll in Informed Delivery. Insist insurance and signature confirmation (do not sign electronically for those packages beforehand) You can then have packages held at the PO or handed to you at home. The same for other carriers in the states. Always insurance, always a signature. All carriers have options for deliveries if you sign up there. I'm sure many do.
The watch is out for the swords.
Cheers GC
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Post by alientude on Jul 29, 2021 19:42:48 GMT
Another small update. I went through the tracking paperwork the post office gave me, and noticed that mikeofrivia did not purchase insurance on the package. That to me means even if the Postal Investigations Office finds that USPS was at fault, they're not going to satisfactorily reimburse me.
I'll still wait for the investigation to complete, and hold out fading hope that mikeofrivia will do the right thing, but I fully expect to end up filing that small claims court case.
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Post by neuronic on Jul 29, 2021 22:12:35 GMT
He still didn't reply?
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Post by alientude on Jul 29, 2021 22:16:23 GMT
He has not.
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Post by Arthur Dayne on Jul 29, 2021 22:43:40 GMT
Another small update. I went through the tracking paperwork the post office gave me, and noticed that mikeofrivia did not purchase insurance on the package. That to me means even if the Postal Investigations Office finds that USPS was at fault, they're not going to satisfactorily reimburse me. I'll still wait for the investigation to complete, and hold out fading hope that mikeofrivia will do the right thing, but I fully expect to end up filing that small claims court case.
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