pgandy
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Post by pgandy on May 27, 2021 21:57:14 GMT
First I've heard of UPS delivering to a POB and many vendors state no POB address. But then it's been just over two decades since I've lived there. Things could have changed, but... Why does the vendor have your POB anyway? After 80+ years I can't remember ever giving a POB to a vendor.
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Post by MichaelRS on May 27, 2021 22:16:19 GMT
I hope it works out for you. Last sword I ordered from China was a JKOO. As always, I had it shipped to my PO Box. They sent it UPS. In my neck o’ the woods, UPS absolutely will not deliver to a PO Box, regardless of their ads. Mine got lost in the bowels of UPS, showing “returned to sender” for months. No service rep would help track it down. It was always “on a truck” or something. I had long given up on it, when one day a guy in street clothes just showed up at my office, and handed it to me. No paperwork, no explanation, nothing. I was happy to get my sword, though. Same here. I've never heard of UPS delivering to a P.O. Box. That's not feasible where I live, but maybe policies have changed. 2020 changed everything, including shipping logistics, so maybe the policy has changed here, too. Yeah, I'm not sure of the minutiae of their criteria and of course they don't actually put it in your box themselves Also you go online and they say they won't do it, but then the post office has agreements with UPS and FedEx to drop it at at that particular post office and then the postal people plop it in your POB. But to make it even simpler the post office has instituted street addressing to where you simply but the street address of the post office and write your box number as if it was an apartment for office space number (ie. 1234 Main Street #2469). But even before covid, over the last few years, since the post office saw the light and made arrangements with the two private carriers, I've had stuff from FedEx and UPS make it to my PO Box, addressed as a PO Box, just fine. Sometimes you run into the thing where the shipping form the seller is using doesn't take a PO Box for delivery, but then you're back to the post office street address. So no big deal there. However, all of this in this particular case is moot since UPS supposedly left it at the dock of my post office. And to tell truth, I don't know which address version Hanbon used. Because I gave them both versions saying if the shipping service they used (initially they named something other than UPS) had a problem with a PO Box then use the street address. But I think I'm just going to cut that out from now on and just use the street addressing format exclusively. The post office, or at least my post office, will accept anything at the front counter from any carrier and they have my signature on file on a special form that allows them to sign for it. Anyway, it's 1500 hrs. here, so I'm working my way slowly over to my post office before it closes at 1700 to see if there's any late news. If there is no updated entry here before 2 hours is up you'll know it's no dice for the rest of the day and I'll just be checking tomorrow.
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Post by MichaelRS on May 27, 2021 22:18:20 GMT
First I've heard of UPS delivering to a POB and many vendors state no POB address. But then it's been just over two decades since I've lived there. Things could have changed, but... Why does the vendor have your POB anyway? After 80+ years I can't remember ever giving a POB to a vendor. Thank you for your question. Please see the above entry for the answer and explanation.
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pgandy
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Post by pgandy on May 27, 2021 22:27:29 GMT
Interesting, what some consider a weapon is now sent to the POB where anyone can have a box and no longer demands a physical address as proof legitimacy of the recipient?
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Post by paulmuaddib on May 27, 2021 22:31:49 GMT
I’ve had every sword that needed to be shipped delivered to the post office where I have a box. Fed ex and ups both stop there everyday. But it’s like Michael said above, the street address of the post office needs to be used. My understanding of it is not every branch offers it’s service. And don’t ever put the address as PO Box#### as an alternate or I guess duplicate address. I did that with BudK. The same item got sent back twice by the time I figured out why.
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pgandy
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Post by pgandy on May 27, 2021 23:20:04 GMT
I’ve had every sword that needed to be shipped delivered to the post office where I have a box. Fed ex and ups both stop there everyday. But it’s like Michael said above, the street address of the post office needs to be used. My understanding of it is not every branch offers it’s service. And don’t ever put the address as PO Box#### as an alternate or I guess duplicate address. I did that with BudK. The same item got sent back twice by the time I figured out why. Times have changed, thanks for the update. I recently had BUDK refuse an order. True Swords also. I ordered within a day or two of each other and one an accessory the other a knife. First order with BUDK and several with True Swords but not within the last 9 years and nothing had changed with me. There must be a link between them as they both required me to register and the forms looked identical. The correspondence between us was signed by the same person in the same format. I got the two confused but the denial resulted in a third party carrier involved, international shipping, and billing address different from shipping, depending on which correspondence and time sent. I wanted the knife, a 12” kukri for $25, and asked my sister if she would forward it and got a flat NO, she wasn’t going to send a weapon. Any other means I could think of inflated the price too much as though it was already going to be elevated. As for the accessory for the price I would have accepted it from TS but again the additional cost using other means wasn’t worth it.
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Post by MichaelRS on May 28, 2021 3:16:10 GMT
I’ve had every sword that needed to be shipped delivered to the post office where I have a box. Fed ex and ups both stop there everyday. But it’s like Michael said above, the street address of the post office needs to be used. My understanding of it is not every branch offers it’s service. And don’t ever put the address as PO Box#### as an alternate or I guess duplicate address. I did that with BudK. The same item got sent back twice by the time I figured out why. Yeah they really do offer a lot of neat stuff now and somewhere along the line a few short years ago they decided it's best to work with the private mail services to some degree. I also got pretty excited with one service they offer where you can go online and see a picture of your mail. I forgot the details of that but unfortunately they don't offer that particular service to people with PO Boxes. Would have been really neat to be able to go online to see what was in my PO box and if it was even worth stopping by that day. Oh well, back to the subject at hand. I'll be checking for my sword tomorrow and just hope it was something they overlooked today on the loading dock. But just in case it's not; I already opened a claim with UPS. And if the post office does not have it tomorrow I'm filing a report with the postal inspectors office, because if UPS is right and it was delivered, that means it was stolen off the dock. So hopefully they can take a look at the surveillance cameras around the general time and see what the heck's going on. But what I really prefer is my dang sword is there.
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Post by paulmuaddib on May 28, 2021 7:49:42 GMT
I’ve had every sword that needed to be shipped delivered to the post office where I have a box. Fed ex and ups both stop there everyday. But it’s like Michael said above, the street address of the post office needs to be used. My understanding of it is not every branch offers it’s service. And don’t ever put the address as PO Box#### as an alternate or I guess duplicate address. I did that with BudK. The same item got sent back twice by the time I figured out why. Times have changed, thanks for the update. I recently had BUDK refuse an order. True Swords also. I ordered within a day or two of each other and one an accessory the other a knife. First order with BUDK and several with True Swords but not within the last 9 years and nothing had changed with me. There must be a link between them as they both required me to register and the forms looked identical. The correspondence between us was signed by the same person in the same format. I got the two confused but the denial resulted in a third party carrier involved, international shipping, and billing address different from shipping, depending on which correspondence and time sent. I wanted the knife, a 12” kukri for $25, and asked my sister if she would forward it and got a flat NO, she wasn’t going to send a weapon. Any other means I could think of inflated the price too much as though it was already going to be elevated. As for the accessory for the price I would have accepted it from TS but again the additional cost using other means wasn’t worth it. Pgandy, BudK and True Swords are sister companies owned by the same corporate entity. Like MRL and ACC are owned by Windlass. They have another company or two but I don’t remember their names right at the moment.
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Post by Lancelot Chan on May 28, 2021 17:15:37 GMT
Any news on your hanbon sword?
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Post by MichaelRS on May 28, 2021 18:22:02 GMT
Well, I am bummed. As of this writing no package.
I've learned with bureaucracies yhat you often have to get a couple of things going at one time to get any kind of timely results so i filed a report when the postal inspector"s office and went and talked to my post office's postmaster and asked that they have somebody look over the loading dock.
Meanwhile in about an hour I will be heading over to the UPS distribution facility for my area, luckily that's only a few miles away in neighboring Anaheim, to see if I can't have them run down the particular driver that made the delivery to see what he remembers about it. . Haven't been this disappointed since I found out that hot chick I was about to hit on at a party a couple years ago was not a chick at all.
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Post by pellius on May 28, 2021 18:29:26 GMT
Bummer. I was hoping your package would be waiting for you.
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Post by MichaelRS on May 28, 2021 20:43:06 GMT
Bummer. I was hoping your package would be waiting for you. Thank you. Me too. 13:40hrs. I just left the regional UPS distribution center office where I was finally able to speak with an upper-level manager and she swears, by the data they have, that my package was part of 22 on a pallet that was delivered to the post office at that date and time. Now heading back over to my post office to see if there's a notice in my box (although I did leave my phone number with the manager in case they found it) that my package is there and if not I will be filing a monetary claim with them. Nice experience to have with one's first sword order.
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pgandy
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Post by pgandy on May 28, 2021 20:53:04 GMT
Do you have a copy of the receipt signed by the receiving. UPS should be able to provide that. Without it you are dealing with no more than a she said-he said argument.
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Post by MichaelRS on May 28, 2021 22:58:34 GMT
Do you have a copy of the receipt signed by the receiving. UPS should be able to provide that. Without it you are dealing with no more than a she said-he said argument. Nope. It's routine for UPS to drop pallets of package is there and not actually get them signed for. The same scanning event that logged my sword as delivered applied to 22 other packages that were supposedly on the pallet. After delivery and the group scanning the tracking algorithm breaks up the individual notifications for particular packages and sends those out. So yeah, at any of several points and UPS employee could have stolen the package (such as scanning a package to make it part of the group pallet and then not really putting it in there) or a postal employee could have take it. Anyway, I filed a claim of lost or theft with UPS and the Postal Inspector's service. I also just wrote Hanbon Forge to see if there was any loss or theft insurance associated with the order. Or maybe they will offer some sort of deep discount on a new one. However, at this point, even if it turned up tomorrow, this has really sucked the enthusiasm right out of me.
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tera
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Post by tera on May 28, 2021 23:18:57 GMT
Informing the vendor so they can start a claim with the carrier is a good call. I once had a package 'lost' by FedEx. It was suddenly 'found' in a warehouse when I got the state police involved. Of course, that was a rifle returning to me from smithing services, so I'm sure the pressure was a little more intense.
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Post by MichaelRS on May 29, 2021 2:21:21 GMT
Informing the vendor so they can start a claim with the carrier is a good call. I once had a package 'lost' by FedEx. It was suddenly 'found' in a warehouse when I got the state police involved. Of course, that was a rifle returning to me from smithing services, so I'm sure the pressure was a little more intense. Yeah, if the vendor will bother in this case. Like I says, UPS is saying, "Hey we delivered it". But we will see. Bad time to start anything, going into the Memorial Day weekend here in the states. But at least the groundwork is laid. EDIT: 20:15 Calif. time. Heard from Mr. Yao at Hanbon. He's going to check with the UPS agent on his end relating to any lost or theft protection. So we will see. I still intend to order another sword, but I was really hoping to have this one as a template for dimensions that I could work with regarding the designs and lettering and such that I want on it. But if I can't have it I can't have it.
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Post by howler on May 29, 2021 4:36:16 GMT
Well, I am bummed. As of this writing no package. I've learned with bureaucracies yhat you often have to get a couple of things going at one time to get any kind of timely results so i filed a report when the postal inspector"s office and went and talked to my post office's postmaster and asked that they have somebody look over the loading dock. Meanwhile in about an hour I will be heading over to the UPS distribution facility for my area, luckily that's only a few miles away in neighboring Anaheim, to see if I can't have them run down the particular driver that made the delivery to see what he remembers about it. . Haven't been this disappointed since I found out that hot chick I was about to hit on at a party a couple years ago was not a chick at all. Well, regarding the hot non chick at the party...some "packages" are best not found.
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Post by MichaelRS on May 29, 2021 18:08:43 GMT
Well, I am bummed.. Haven't been this disappointed since I found out that hot chick I was about to hit on at a party a couple years ago was not a chick at all. Well, regarding the hot non chick at the party...some "packages" are best not found. Ain't that the truth 😄
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Post by MichaelRS on Jun 2, 2021 20:56:04 GMT
Swear to God, when I find out who is responsible for this incompetence I am going to slap them forehanded backhand a dozen times each.
So I go to my post office today, and I find the yellow notice in my POB says that you have a package to pick up at the window, with a note attached stating that they got the palette with my sword on it on June 1st. Meanwhile UPS has sworn up and down that they delivered it to the PO loading dock on May 26th.
Lunatics and imbeciles! 😡
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pgandy
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Post by pgandy on Jun 2, 2021 21:04:55 GMT
Glad that you finally are getting your sword. Congratulations.
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