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Post by xiuxiu1313 on Nov 16, 2020 22:39:18 GMT
This is one part illustrating what is going on, and one part asking if anyone else has had a good experience with them recently. I might be overblowing this...but it seems really sketchy.
three weeks ago I ordered a Katana from their site directly. After a week I had heard nothing so I send an email to check in on the order...nothing. A few days later I started the official communication with them through Paypal, sending multiple communications through Paypal...nothing. I then escalated it to an actual claim, almost immediately I get a notification that SkyJiro had send me a package with tracking. Still to reply to any of my emails or messages. This tracking number was sent directly to PayPal in response.
The "package" came today, a small envelope containing three bottles of oil....WTF. I feel they are running a scam to get people to open an "item not received" claim, then sending paypal confirmation of something being sent making the claim null.
Am I crazy or am I getting scammed?
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Post by pvsampson on Nov 16, 2020 22:44:04 GMT
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stormmaster
Member
I like viking/migration era swords
Posts: 7,704
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Post by stormmaster on Nov 16, 2020 22:50:18 GMT
If it is a scam it wont work PayPal is most likely going to refund u regardless of any tracking they provide and u can see dimensions and weight in tracking
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Post by xiuxiu1313 on Nov 16, 2020 22:54:18 GMT
If it is a scam it wont work PayPal is most likely going to refund u regardless of any tracking they provide and u can see dimensions and weight in tracking I thought of that. Does anyone know is swords are considered restricted by PayPal? Their guidelines list the following as a restricted item: (k) certain weapons or knives regulated under applicable law. I know firearm accessories are not covered by PayPal protection as they are restricted.
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Post by pvsampson on Nov 16, 2020 23:10:23 GMT
If it is a scam it wont work PayPal is most likely going to refund u regardless of any tracking they provide and u can see dimensions and weight in tracking I thought of that. Does anyone know is swords are considered restricted by PayPal? Their guidelines list the following as a restricted item: (k) certain weapons or knives regulated under applicable law. I know firearm accessories are not covered by PayPal protection as they are restricted. I use paypal to buy my swords no problem.
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pgandy
Moderator
Senior Forumite
Posts: 10,296
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Post by pgandy on Nov 17, 2020 0:23:07 GMT
No problem here with PayPal/swords.
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Greg E
Member
little bit of this... and a whole lot of that
Posts: 1,335
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Post by Greg E on Nov 17, 2020 2:22:41 GMT
PayPal is OK with decorative metal wall art. ![:)](//storage.forums.net/forum/images/smiley/smiley.png)
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Post by nebulatech on Nov 17, 2020 2:43:34 GMT
I feel for you. This is terrible.
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Post by throwaway209 on Nov 17, 2020 3:35:13 GMT
Yeah this is seriously weirding me out. They successfully delivered on my chrysanthemum late last year, took 4 months after ordering and it was to the specifications I requested too. I feel like I really dodged a bullet... I wonder if it's some sort of exit scam? But yeah, wouldn't really make any sense since they seem to prefer payment by paypal invoice. Only thing I can think of is some sort of shenanigans resulting from the virus.
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Post by xiuxiu1313 on Nov 17, 2020 15:06:21 GMT
Yeah this is seriously weirding me out. They successfully delivered on my chrysanthemum late last year, took 4 months after ordering and it was to the specifications I requested too. I feel like I really dodged a bullet... I wonder if it's some sort of exit scam? But yeah, wouldn't really make any sense since they seem to prefer payment by paypal invoice. Only thing I can think of is some sort of shenanigans resulting from the virus. I would be fine if they said it was four months out due to the virus. I get it. But there has been no communication, no response to my emails, and to send what they did? It is very strange and disconcerting.
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Klaver
Manufacturer/Vendor
“Do not seek for the truth, only stop having an opinion
Posts: 74
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Post by Klaver on Nov 17, 2020 21:02:13 GMT
I skyped Danny last week. He told me a new batch is coming to USA and from there they will ship all swords. He told me due to customs they have mayor problems. But this story he is telling me +/- a year and a half. But maybe its true. I have an agent in china, they have till end of this month, than we will take next steps. I have some pressure tools in my magic hat, they will not forget me.
The swords are coming from longquan, that city is famous for its Baojian, many self-employed small workshops and some dont have the right export papers, contact, etc. And some are just real scammers. But like told before I always get a solution with forges, but Skyjiro. I just dont know.
For the moment dont buy a sword with your hard earned money.
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Post by bobbyslash on Nov 19, 2020 20:19:28 GMT
At least you got 3 bottles of oil, they only shipped me 1 when they tried to scam me lol. I just posted a long response on the other skyjiro scam post, but I've learned to listen to others here that they are some shady people...
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Post by xiuxiu1313 on Nov 22, 2020 5:20:56 GMT
Well I was right. Paypal denied my claim because he provided tracking info (for three oil bottles). Now that my claim was denied I am unable to file a new one. This dirt bag knows exactly how to get around PayPal claims. ![]()
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Post by irwt on Nov 22, 2020 20:15:15 GMT
I ordered on my VISA but used Paypal. Did you do the same or did you use your Paypal account. This is just unreal to me that you are not getting a response. This cannot be tolerated. Have you called your bank as well as Paypal? Can you actually talk to someone on phone from Paypal? We need to keep this thread alive until everyone receives their product. Perhaps the owner should read this thread to see what is happening. This is not a small amount of money. We are talking about thousands of dollars here.
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Deleted
Deleted Member
Posts: 0
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Post by Deleted on Nov 22, 2020 20:34:24 GMT
I've gone through a similar ordeal with Baltimore Knife and Sword and Ultrasabers, and I received my item in one case and received a FULL refund in the other.
Here's what I recommend you do.
1. File a complaint with the Better Business Bureau. It may take them weeks to respond, but they WILL respond. The goal here is to get a representative from the BBB to contact the forge on your behalf in an effort to mediate your dispute.
2. File a complaint with the Department of Consumer Affairs in California. They have a website where you can file your complaint online. Once again, it may take them weeks to reply, but the goal is to get a complaint filed and a representative to contact the forge on your behalf.
3. File a complaint with the California Attorney General's office. Seriously. This is kinda what they are there for.
Filing ONE complaint with ONE of these agencies is not going to help you, but filing a complaint with all of them will. The reason this is helpful is because the forge will be bombarded with calls and letters from agencies that can act in a punitive manner against them for non-compliance. A record is also filed against the business that can inform other consumers of their previous complaints and can be used against them in future litigation. In my experience, if you are SUPER persistent and file complaints with every bureaucracy you can, they will eventually relent and give you your money back. It just becomes too annoying for them to ignore.
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Post by xiuxiu1313 on Nov 23, 2020 0:45:47 GMT
I've gone through a similar ordeal with Baltimore Knife and Sword and Ultrasabers, and I received my item in one case and received a FULL refund in the other. Here's what I recommend you do. 1. File a complaint with the Better Business Bureau. It may take them weeks to respond, but they WILL respond. The goal here is to get a representative from the BBB to contact the forge on your behalf in an effort to mediate your dispute. 2. File a complaint with the Department of Consumer Affairs in California. They have a website where you can file your complaint online. Once again, it may take them weeks to reply, but the goal is to get a complaint filed and a representative to contact the forge on your behalf. 3. File a complaint with the California Attorney General's office. Seriously. This is kinda what they are there for. Filing ONE complaint with ONE of these agencies is not going to help you, but filing a complaint with all of them will. The reason this is helpful is because the forge will be bombarded with calls and letters from agencies that can act in a punitive manner against them for non-compliance. A record is also filed against the business that can inform other consumers of their previous complaints and can be used against them in future litigation. In my experience, if you are SUPER persistent and file complaints with every bureaucracy you can, they will eventually relent and give you your money back. It just becomes too annoying for them to ignore. I just filed at BBB. Will look into the others tomorrow. Thank you for the tips
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Post by xiuxiu1313 on Nov 23, 2020 0:47:15 GMT
I ordered on my VISA but used Paypal. Did you do the same or did you use your Paypal account. This is just unreal to me that you are not getting a response. This cannot be tolerated. Have you called your bank as well as Paypal? Can you actually talk to someone on phone from Paypal? We need to keep this thread alive until everyone receives their product. Perhaps the owner should read this thread to see what is happening. This is not a small amount of money. We are talking about thousands of dollars here. I used my CC through my PayPal. Looking into a claim on the CC is worth looking into but im not sure if they cover not getting items, I have only disputed unauthorized.
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Post by bradc on Nov 23, 2020 18:54:54 GMT
Well I was right. Paypal denied my claim because he provided tracking info (for three oil bottles). Now that my claim was denied I am unable to file a new one. This dirt bag knows exactly how to get around PayPal claims. ![]() Did you try contacting PayPal beyond the online resolution center? Being sent the wrong item is specifically in their list of protections offered. If the online form isn't working I would suggest calling them or writing to their resolution department and escalating the fraud claim. From www.paypal.com/ca/for-you/account/security/fraud-dangersCall PayPal Customer Service at 1 (402) 935-2050. Write to PayPal: Attn: Error Resolution Department P.O. Box 45950 Omaha, NE 68145-0950 USA
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Post by xiuxiu1313 on Nov 23, 2020 20:15:58 GMT
Well I was right. Paypal denied my claim because he provided tracking info (for three oil bottles). Now that my claim was denied I am unable to file a new one. This dirt bag knows exactly how to get around PayPal claims. ![]() Did you try contacting PayPal beyond the online resolution center? Being sent the wrong item is specifically in their list of protections offered. If the online form isn't working I would suggest calling them or writing to their resolution department and escalating the fraud claim. From www.paypal.com/ca/for-you/account/security/fraud-dangersCall PayPal Customer Service at 1 (402) 935-2050. Write to PayPal: Attn: Error Resolution Department P.O. Box 45950 Omaha, NE 68145-0950 USA Thank you for the number, I could not find a contact number anywhere. I send a message through their messaging system (too, 24 hours) and they were able to change the dispute reason from item not received, to wrong item. Now it is waiting on SkyJiro response.
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Post by bradc on Nov 23, 2020 23:56:21 GMT
Did you try contacting PayPal beyond the online resolution center? Being sent the wrong item is specifically in their list of protections offered. If the online form isn't working I would suggest calling them or writing to their resolution department and escalating the fraud claim. From www.paypal.com/ca/for-you/account/security/fraud-dangersCall PayPal Customer Service at 1 (402) 935-2050. Write to PayPal: Attn: Error Resolution Department P.O. Box 45950 Omaha, NE 68145-0950 USA Thank you for the number, I could not find a contact number anywhere. I send a message through their messaging system (too, 24 hours) and they were able to change the dispute reason from item not received, to wrong item. Now it is waiting on SkyJiro response. Good luck! This sounds incredibly frustrating... Definitely knocking Skyjiro off my potential future sword list.
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