pgandy
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Senior Forumite
Posts: 10,296
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Post by pgandy on Mar 23, 2020 14:42:51 GMT
I received this from MRL.
We at Museum Replicas Ltd. (MRL) keep the health and safety of our employees and customers as a top priority. We are closely monitoring updates regarding COVID-19 and have been following the recommendations of the Centers for Disease Control and Prevention (CDC) and the US Government.
We have been working over the past few weeks to develop new procedures and guidelines to ensure that you have a safe and reliable experience with us.
Fulfillment and Product Availability
Currently we are operating with a skeleton crew, with much of our staff working from home. For the few on premises, we have implemented stricter hygiene policies. We will be able to ship out orders for items that we have in stock in a timely matter and so far have received news that current factory reservations are on the way. As the situation changes, we will be sure to keep you informed regarding order fulfillment and reservations from the factory.
Storefront and Communications
Until further notice we will be keeping our showroom in Conyers, GA closed to the public. For any questions, comments, or concerns, please email us at custserve@museumreplicas.com. We will still be attending to our phones, but wait times may be longer. We remain hopeful that we will soon return to normal operations.
We will be sure to send any and all updates as the situation continues to change. We wish only for the safety of our MRL family.
Keep your blades sharp and stay safe,
The MRL Team
Museum Replicas Ltd.
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Post by tancred on Mar 24, 2020 8:54:02 GMT
When they say "current factory reservations are on the way," does that mean they have a shipment of new stuff coming in?
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