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Post by justin520 on Feb 14, 2014 7:44:19 GMT
I've contacted them a couple of times trying to find out about possible customization and I'm getting nothing each time. Is there any alternative means to contact them, like alternate email addresses?
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Post by randomnobody on Feb 14, 2014 7:57:08 GMT
Talking about www.thekhukurihouse.com/ or one of those other sites by similar names? When I was trading emails with the former they were always quick to respond, and Timberwolf seemed to have no trouble pestering them frequently. At one time they'd been having some trouble, though, the details of which I'm not in on, but that was back in May. I'd hate to think they were still having trouble...
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Post by Elrikk on Feb 14, 2014 8:25:42 GMT
Same problem here...
Not confident enough to spend money there.
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Post by justin520 on Feb 15, 2014 8:13:44 GMT
Yup that's who I contacted.
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Post by randomnobody on Feb 15, 2014 9:57:53 GMT
Weird. I never waited more than an hour or two when I had questions about the knife I bought last year, and I remember Timberwolf distinctly citing excellent communication with KHHI folk throughout all his dealings with them, especially on his own custom knives.
Maybe they still haven't recovered from their personnel issues? I remember hearing once they had to shut down two of their three shops due to some trouble in the areas, but I thought I also heard that had stopped. Maybe they're still trying to play catch up? I don't think there are any particular holidays over there right now, but then I'm not as up on Nepali culture as I could be...
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Post by Timberwolf on Mar 14, 2014 7:23:08 GMT
Hi, guys! I was REALLY busy, and had to get away and focus on my own stuff, but I should be back regularly now, and I'm still working on a deal with KHHI for all of you. I just have to have Marc or whoever approve it, seems like Paul isn't answering HIS emails! Sooo, Justin and Elrikk, hearing that they aren't answering your emails really bothered me, and I sent an email to SLT about it just now. With the rolling blackouts, gangs, and frikkin' Marxists trying to take over the country all messing with Nepal here and there, it was a little sketchy for a few months. I read that HI was having some problems with stuff as well. But things should be as normal as they can be over there for quite a while now. I still think KHHI is the best khuk company with the tightest quality control in Nepal, and I'm going to be back to working with Saroj (SLT) to help them out. Part of that is making sure that everything is right, and simple for everyone. Guys, try the email addys on this page, and if you don't hear anything in 2-3days, PM me. I'll have SLT shake up a few people if it comes to that. OK? www.thekhukurihouse.com/Content/Support/If someone over there has been sleeping on the job, that is coming to an end. Now. :twisted: Don't give up on KHHI just yet. Their quality, variety, and prices can't be beat. Their khuks are definitely worth this temporary inconvenience. Thanks. Also, I had put off my second custom order from them, but it should be here soon, it's going into production now. Look back at my first review on here for now, I don't think anyone else will do what they do, and so nicely. I'll have another review written up, with a buncha pics, within the next coupla weeks. Dherai Dherai Dhanyabad ra Namaste, - Timberwolf
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