|
Post by Student of Sword on Feb 5, 2011 19:54:22 GMT
I bought a sword from Tom and Hiroshi at Tried and True Armory using my credit card. The transaction looks fine from my end. The payment status say, "Paid." However, Tried and True Armory received a message, ""The funds are not available while this transaction is being reviewed."
The thing is that not a single contact from Paypal to me concerning the fact that the transaction was under review and the fund was not released. I don't have an issue with random review by Paypal, but the buyer should have been notified that it is under review. Furthermore, the buyer should have an option to authorize the release of funding.
I am on the phone right now with Paypal trying to resolve the issue and it seems that nobody know what going on.
|
|
|
Post by Wes on Feb 5, 2011 23:53:55 GMT
I had a similar issue not too long ago with a fellow forumite. Sold him a sword and he had changed his card but they tried to use the old card which had been cut off so the tranaction got an insufficient funds error, but after a few days of back and forth we got it straightened out.
|
|
|
Post by 14thforsaken on Feb 6, 2011 0:23:17 GMT
I've had this happen to me and it was because my CC had expired and they had sent me my new ones and I forgot to update the new expiration date on paypal. I also know of several people that had this happen. I agree that paypal should be better about informing users of this type of issue, but once you figure it out, its pretty easy to correct.
|
|
|
Post by Student of Sword on Feb 6, 2011 16:25:19 GMT
There was nothing wrong on my end. When Hiroshi contacted me with the problem, I called my bank first and was told that there was no problem. Not until much later that Tom let me know that the Paypal was the one witholding the fund. I think it was a random check. They just pick a random transaction for review. In honesty, I have no problem with Paypal doing that. My problem is that they did not let me know. Not only that, they assured Tom that they contacted me but never did. I had to call Paypal and forced them to release the fund.
|
|
|
Post by Wes on Feb 6, 2011 18:27:56 GMT
Yeah that would annoy me as well. At least it wasn't a major issue and funds got lost without compensation.
|
|
|
Post by chuckinohio on Feb 6, 2011 20:07:32 GMT
I've never had such an occurence happen to me with PayPal. I've never had any sort of problem with them short of their taking their sweet time to transfer funds to a bank account. They darn sure transfer them out fast enough, but when it comes time for a deposit they go into slowmo.
There again I always use the instant transfer from my bank account for payment, and have never used a credit card through PayPal.
|
|
TomK
Member
Senior Forumite
Posts: 2,377
|
Post by TomK on Feb 10, 2011 8:28:30 GMT
really sorry that happened Student, it was so strange man, they told me on the phone that they would send you an email and that the system had already sent you one automatically, but they promised me they would send you another one right away. I really don't understand why they wouldn't contact you when your permission/confirmation was what they needed to resolve the investigation or whatever they were calling it. this has been a learning process for us, I hope we don't have to deal with this paypal "feature" very often
|
|
|
Post by Major, Cory J on Feb 10, 2011 18:57:43 GMT
TomK- Do you have a "Business" Paypal account or a Personal one, because, sometimes personal transactions with visa payments are "reviewed" or investigated as they are more common with business purchase's or payments and they don't like when people try to bend the rules. So if that's the type of account you have that may be the reason.
Just a thought anyway.
|
|
|
Post by mcapanelli on Feb 10, 2011 19:01:27 GMT
Sorry to hear about your woes with Paypal. I could fill a thread with all of the problems I've had with them when I was a seller. Suffice it to say I'm about $3500 in the red because of their practices. I've NEVER gone back and will never do business with them or their EBAY company again.
|
|
TomK
Member
Senior Forumite
Posts: 2,377
|
Post by TomK on Feb 10, 2011 19:24:32 GMT
we have a business account with paypal.
Mcapanelli, did you find a better alternative? if so what and better how? we would like to know.
|
|
|
Post by lamebmx on Apr 10, 2012 1:21:39 GMT
+2, I still use them but with a pre-paid gas station debit card lol. Unfortunately I got ripped off for my 1972 dodge charger when the person paid with paypal. They actually reversed everything recursively, and from what I can tell there was no end to it until it hit an accounts it could actually drain. I dont even know if the guy you paid me wasnt part of the same wave of crap.
|
|
George
Member
Banned
Posts: 1,899
|
Post by George on Apr 10, 2012 4:19:22 GMT
I second this. If i didn't have to use Paypal i never would.
|
|
|
Post by William Swiger on Apr 10, 2012 6:03:31 GMT
I had a similiar thing happen. Bought a viking sword from Viking Shield and PayPal held the payment while under review for 3-4 business days before releasing the funds. Not a big deal but surprised me.
|
|
Deleted
Deleted Member
Posts: 0
|
Post by Deleted on Apr 10, 2012 11:12:40 GMT
I have a Paypal account that's been limited two weeks ago..with 2200$ on it. I am working on removing the limit, but it isn't a quick and easy task by all means! When I will have resolved this, I will pass to Moneybookers, Skrill: www.moneybookers.com/app/It all comes down to this: Does the country that hosts the site have a..relaxed fiscal system? Paypal Europe is located in Luxembourg so they are very by-the-book, no dickering.. Skrill is located in UK, a country that certainly is nott tight-assed like Luxembourg even if they aren't too far..
|
|