received two emails from Ryan Swords
Aug 6, 2009 0:51:02 GMT
Post by wiwingti on Aug 6, 2009 0:51:02 GMT
here are the two and i will comment after that.
i am not sempriniing on anyone here, i am telling all the truth,
not only my unsatisfaction with them,
but if there are changes i have to put these too.have to be honest and show the two side of the medal.
email 1)Dear Sir,
My name is Ryan here…….. and I am not sure if I am talking to the right person.
I saw your reviews about us recently, and I can feel that you are not satisfy with our customer service right?
I am not sure what was happened on your side before this, and I think you made a purchase from one of my ebay store and
you are not happy….
Reason for me to contact you is to hope that we can solve your dissatisfaction.
Ryan Katana was handled by my partner before this……
I am not trying to say if you or us are wrong at this moment……
What I want to do now is……. To create a dispute…for your case…
If you can,,,,
Please tell me your transaction detail
date of purchase:
transaction ID:
your ebay ID:
paypal ID.
I want to make sure everyone are happy to buy from Ryansword
I am sure you must have a miscommunication with my staff previously.
Everyday, we have many peoples thanks us for selling them good sword and good price…
Please do not hesitate to contact me if you will need more information and I will reply you in the fastest time I can.
Best Regards,
Ryan
[Now you can accumulate your 3 months purchase for bigger discounts and free gifts ~ Click Here...... !!
]
www.RyanSword.com
Email: Ryan ryan@ryansword.com
Michael mc_swd@hotmail.com
"We assure your satisfaction worth more than what you paid"
then i answered this
Hi,
since about a year i've tried to have answers and never had any.
as soon as i have posted good comments on ebay store,because at that moment, i didn't know anything abiout swords, if you know what i mean,
i really tought at the beginning, when i bought them that they were undestructible.
i asked to 'Who ever ' it is on ebay store, if the swords could really do what i've saw on videos,
and i have been answered... yes
but , once i've learned a lot more about swords, and decided to use them, i've realised that chopping plastic bottles with them was making me have to sharpen them back after use,
what is not suppose to be, if they are suppose to chop iron,
if you know what i mean.
before trying those swords,, i bought 4 of them.
and it has costed me,as you will see a couple of dollars.
but since i have to return back items and couldn't get back my money
i wasn't happy with that.
you know,, if it would have been told me that the swords are not solid,, i would have been happy with my purchase, but it have been told me that it is underrstrictible.
that is why i am not happy with my purchase.
and i've asked if it could do everything that are in the video without being hurt,
but, the blades are fragile,, not as said to me.
and,
i have been lucky not to pay more than that, i've won some of them on bitting.
the only thing than can be done to repair error is complete refund,
and that way, i would stipûlate it in discution forums that i've beenb refund,
and will shut it up.
if not, i think it is my right to say that i am not happy with it.
P.S.email contains 3 print screen of those swordss bought from you.
sincerly,
marc lecompte.
email 2) from Ryan
Dear friend,
I can see the date was last year April…..2008.
I will try to contact with my ex-staff ( the one who left already last year) ……
and will see what I can do the best for you……~
You see, I am also like to buy in the internet……and trust me……
I know what is your feeling on this purchase…..
Give me 1 week time or less, for me to investigate…. Alright sir….?
We all are sword lover…… hope we buy happily use happily and learn sword happily…..
Every single cents are hard earned money…… and not talking about how much the sword is….. is about satisfaction right?.......
I am not a good Internet person……and I only get to know about you when my customer told me….. about you.
You should have contact me a year ago…..
ryan@ryansword.com
Well, I don’t what I can do for you now, but trust me……
I will definitely access your case seriously……and give you a satisfy answer….. ok? J
~ I wish to make friend only……
Give me one week time……~
Please do not hesitate to contact me if you will need more information and I will reply you in the fastest time I can.
Best Regards,
Ryan
[Now you can accumulate your 3 months purchase for bigger discounts and free gifts ~ Click Here...... !!
]
so we will see what will come out of this and will keep everyone posted guys.
i am not sempriniing on anyone here, i am telling all the truth,
not only my unsatisfaction with them,
but if there are changes i have to put these too.have to be honest and show the two side of the medal.
email 1)Dear Sir,
My name is Ryan here…….. and I am not sure if I am talking to the right person.
I saw your reviews about us recently, and I can feel that you are not satisfy with our customer service right?
I am not sure what was happened on your side before this, and I think you made a purchase from one of my ebay store and
you are not happy….
Reason for me to contact you is to hope that we can solve your dissatisfaction.
Ryan Katana was handled by my partner before this……
I am not trying to say if you or us are wrong at this moment……
What I want to do now is……. To create a dispute…for your case…
If you can,,,,
Please tell me your transaction detail
date of purchase:
transaction ID:
your ebay ID:
paypal ID.
I want to make sure everyone are happy to buy from Ryansword
I am sure you must have a miscommunication with my staff previously.
Everyday, we have many peoples thanks us for selling them good sword and good price…
Please do not hesitate to contact me if you will need more information and I will reply you in the fastest time I can.
Best Regards,
Ryan
[Now you can accumulate your 3 months purchase for bigger discounts and free gifts ~ Click Here...... !!
]
www.RyanSword.com
Email: Ryan ryan@ryansword.com
Michael mc_swd@hotmail.com
"We assure your satisfaction worth more than what you paid"
then i answered this
Hi,
since about a year i've tried to have answers and never had any.
as soon as i have posted good comments on ebay store,because at that moment, i didn't know anything abiout swords, if you know what i mean,
i really tought at the beginning, when i bought them that they were undestructible.
i asked to 'Who ever ' it is on ebay store, if the swords could really do what i've saw on videos,
and i have been answered... yes
but , once i've learned a lot more about swords, and decided to use them, i've realised that chopping plastic bottles with them was making me have to sharpen them back after use,
what is not suppose to be, if they are suppose to chop iron,
if you know what i mean.
before trying those swords,, i bought 4 of them.
and it has costed me,as you will see a couple of dollars.
but since i have to return back items and couldn't get back my money
i wasn't happy with that.
you know,, if it would have been told me that the swords are not solid,, i would have been happy with my purchase, but it have been told me that it is underrstrictible.
that is why i am not happy with my purchase.
and i've asked if it could do everything that are in the video without being hurt,
but, the blades are fragile,, not as said to me.
and,
i have been lucky not to pay more than that, i've won some of them on bitting.
the only thing than can be done to repair error is complete refund,
and that way, i would stipûlate it in discution forums that i've beenb refund,
and will shut it up.
if not, i think it is my right to say that i am not happy with it.
P.S.email contains 3 print screen of those swordss bought from you.
sincerly,
marc lecompte.
email 2) from Ryan
Dear friend,
I can see the date was last year April…..2008.
I will try to contact with my ex-staff ( the one who left already last year) ……
and will see what I can do the best for you……~
You see, I am also like to buy in the internet……and trust me……
I know what is your feeling on this purchase…..
Give me 1 week time or less, for me to investigate…. Alright sir….?
We all are sword lover…… hope we buy happily use happily and learn sword happily…..
Every single cents are hard earned money…… and not talking about how much the sword is….. is about satisfaction right?.......
I am not a good Internet person……and I only get to know about you when my customer told me….. about you.
You should have contact me a year ago…..
ryan@ryansword.com
Well, I don’t what I can do for you now, but trust me……
I will definitely access your case seriously……and give you a satisfy answer….. ok? J
~ I wish to make friend only……
Give me one week time……~
Please do not hesitate to contact me if you will need more information and I will reply you in the fastest time I can.
Best Regards,
Ryan
[Now you can accumulate your 3 months purchase for bigger discounts and free gifts ~ Click Here...... !!
]
so we will see what will come out of this and will keep everyone posted guys.