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Post by Deleted on Jan 28, 2011 0:11:29 GMT
A couple of weeks ago, I bought the Museum Replicas Limited Windlass Falchion. I was cutting 2 liter plastic soda bottles in my backyard, and the falchion broke at the tang. This seems a little bit ridiculous to me, so I intend to return the thing. Does anyone know what their policy is for that?
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Aaron
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Post by Aaron on Jan 28, 2011 0:47:34 GMT
I would contact the vendor you bought it from first, explain the situation and ask what their return policy is. If they can't do anything for you (they should since it was only a couple of weeks, but who knows), then contact Museum Replicas and explain to them how it broke and that it should not have done so under those circumstances.
MRL COULD be jerks and not take the return, since they sell the swords dull they could claim that it broke due to abuse. However they know that their swords by and large are used for cutting and have expressed interest in the cutting community, so I'm sure they would be sympathetic.
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Post by chrisperoni on Jan 28, 2011 1:25:00 GMT
MRL offers sharpening service on all their swords so I don't think they could even use that excuse. Try what Aaron said.
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Post by Deleted on Jan 28, 2011 1:27:57 GMT
Updated with some pictures: Not sure this this the correct way to display this.
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Aaron
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Post by Aaron on Jan 28, 2011 2:09:00 GMT
Hmm, I can't tell for sure from those pictures (especially with the guard covering the tang), but it kind of looks like the shoulders of the tang were squared, which would create a stress point that definitely could have caused this failure. It could be a whole load of other things, though, that we can't really tell from the current pictures.
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Post by Deleted on Jan 28, 2011 5:22:30 GMT
If taking additional pictures would help figure out what was wrong, just tell me what to take pictures of. It's kind of a moot point though, as I will be mailing it back anyways.
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Greg
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Post by Greg on Jan 28, 2011 8:02:54 GMT
HAHAHAHA, I'm sorry, but the very first picture just made me chuckle.
I know I shouldn't laugh at something like this, but I'm assuming that no one was hurt when this happened (which is the first rule of laughing at misfortune, check to make sure no one got hurt)
But the first pic you posted would have brought me to tears if you would have added some floating ?'s among the picture. Almost as if saying, "This is not how a sword works, right?"
*dries eyes*
But seriously, this would fall into the "manufacturers defect" category. Kult of Athena lists this piece as "Battle Ready" and then defines that term in their "sword buying tips" as "for anyone who wants to use their sword, not merely display it"
So yes, contact the vendor you purchased it from and explain what had happened. If for some reason they won't offer a replacement or refund, then by all means warn us of said vendor and contact Windlass (MRL) and inform them of the situation.
Any company wanting to sell ANY more of these would want to make sure that you received a working one.
Btw, that is a lovely counter top you have there.
Keep us updated on how this pans out.
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Post by chuckinohio on Jan 28, 2011 13:07:52 GMT
Is this one of the recent DOTD Falchions? If so I bought one too, and now it scares me A heat treat problem could have caused that failure, or the previously mentioned stress point created by squared blade to tang juncture. Either way, they owe you a new blade friend.
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Post by templar on Jan 28, 2011 13:53:16 GMT
Exact same situation as Chuck. Please let us know if you just bought this and if it was the DOTD. Sooo... Chuck; which of us is going out to beat ours up a bit (I guess hitting on the spine with moderate force would be a good test; sheathed at first, I don't want a sharp blade flying back into me) and let the other know? I guess, since you are in tundra country and I'm in Las Vegas, I get to do the honors. I'll keep you posted.
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Post by Elheru Aran on Jan 28, 2011 15:39:39 GMT
There may be a way to fix the problem by disassembling it (if that's possible!) and filing down the shoulders?
Since the sword broke right there, I imagine that the guard could be pulled off the grip to show the area where it broke a little more clearly. Definitely get in touch with both MRL and the vendor.
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Post by Deleted on Jan 28, 2011 18:50:06 GMT
What exactly do you mean by MRL and the vendor? In my case, it was indeed MRL's DOTD and so you guys might be in trouble. I thought it might not be such a bad deal for the ~$90 that I paid for it +$15 S&H. I've already contacted MRL about it, and they have yet to get back to me. Here's to hoping that they allow for a complete refund so I can just go buy a H/T instead...
Oh, and laughing is ok. Strangely enough, the blade fell straight down after it fell off (so nobody was hurt). I got a good laugh out of this myself. Perhaps if I don't get refund I can file down the last few inches and wrap with leather for a new handle and a shorter sword? I always did think it was a bit blade-heavy... Oh, and it's thick. You can't really see from these pictures, but the blade itself looks indestructible. I measure it to be almost exactly 0.4 cm thick at the spine. Despite this, it is still not very forgiving of bad form :?
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Post by templar on Jan 28, 2011 21:13:37 GMT
OK. Here are the results of my admittedly non professional test. I tried to use some of the British proof testing and cutting testing and my own dreamed up tests. First I stood at the top of the (carpeted) stairs and gave a couple of good, sharp whacks (all of the following on the edge of a stair or two about two to three stairs down, meaning from above my head to below my feet) on the spine while in the scabbard. Second I removed the scabbard and gave a couple of whacks (medium hard) on the bare spine. Third I put four layers of cotten towel on the stair and gave two good medium strikes with the cutting edge; cutting easily (unfortunately) through the four layers and the carpet (MRL sharpened the blade and it was paper cutting sharp). Next, outside and some water bottles, milk bottles and a relatively thick gallon vinegar (filled with water) bottle. Most were bad cuts both deliberately and not so much. When my angle was right, the cuts were clean. Finally, I worked up the courage to give a thick log on a picnic table a couple of sturdy whacks with the spine. Nothing! Not so much as a scratch on the mirror polish. I then took a medium and then a fine stone to the edge to check for any feeling of rolling or blunting; nada, still paper cutting sharp. Either God was paying extra attention to me today (since I do not seem to be bleeding) or I got lucky with the sword I received or Andernerd got unlucky. I would really like to see a pic, as someone already suggested, of the tang with the guard removed on Andernerds sword. Sorry I have not included any video or pics, but my computer skills are minimal (a while back I saw a thread labeled "posting pics"; I've never been able to find it again).
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Greg
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Post by Greg on Jan 29, 2011 6:36:35 GMT
Templar: That was some rather rigorous testing you put it through and while I admire your attention to safety, you might have mucked up the scabbard a bit by banging the sword around inside of it. It could be just some slight dings on the spine side of the scabbard, or you might have cracked it. Turn the scabbard upside down and if any chunks of wood fall out, then there was damage. Or, you could have broken the seam of the wood joint. Usually this isn't all that big of a deal. But if there is damage, just take some extra care while drawing the sword, or putting it back in.
As far as posting pics goes. Find yourself an image hosting site like Imageshack.com . Upload the pics and then view the pic info to get the URL. Then just copy the URL into a post, highlight it and click on the "Img" button along the top of the reply window. If you need any further assistance, feel free to PM me.
Andernerd: You know, when I saw the blade removed from the hilt, I thought the exact same thing. "Just turn it into a short falchion. Of course, I don't know that just wrapping the bottom part of the blade is a good idea. If you have the tools to do so, I would file the blade back to draw a tang out from the blade and then use the original furniture (ie pommel, grip and guard.) But, this process would be rather time consuming, but you'd have a wonderful sense of satisfaction when done.
As far as a matching scabbard, all you would have to do is take the original scabbard, measure the length of the blade, and then cut the scabbard about 2 inches longer then the blade. After that, roll back the leather a bit, cut the exposed wood and then roll the leather back to create a finished looking piece. I almost with this would have happened to me because I've been wanting to do a project like this here lately.
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Post by Deleted on Jan 29, 2011 6:51:53 GMT
Hmmmmm! I don't know about this idea. This sword has unquestionably poorly tempered steel. Shortening this sword would only result in a short dangerous sword. The crystalline structure of this break indicates a severe brittleness. If I were you, I'd go to the wall on this one. It's lucky you weren't seriously injured.
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Post by chuckinohio on Jan 29, 2011 11:58:59 GMT
Templar, you got a +2 coming your way for assuaging my concerns over the Falchions structural integrity. I'm thinking the failed one must have been the exception rather than the rule.
Greg, the MRL Falchion scabbards have no wood in them, they are the simple Windlass stiff leather scabbards they have always been.
A good up close photo of the break in the tang taken to show the grain structure of the metal may give a clue as to what the problem was.
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Post by templar on Jan 29, 2011 17:45:38 GMT
Thanks for the karma Chuck; much appreciated. Enjoy your falchion and say hello to Rufus for me. Greg: I was more concerned with the blade going flying than damage to the the scabbard; upon checking, it seems to be fine. Thank you for the pics info; I will sit down with it and my "Internet for dummies" and try to translate computer speak into whatever it is that my mind speaks.
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Post by Deleted on Jan 30, 2011 0:03:18 GMT
I got this reply from MRL:
Anyways... shall I assume that at this point my warranty is solid even if I do take apart the furniture? Because that's what held me back earlier.
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Post by Elheru Aran on Jan 30, 2011 0:27:34 GMT
About my earlier post sorry to confuse you; I had missed somehow that you obtained the sword directly from MRL, I thought you'd acquired it from like KoA or something. My bad.
I don't think taking it apart is particularly necessary now, as they've confirmed they're going to replace it. As long as the replacement turns out to be good, all you need to worry about is getting it...
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Aaron
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Post by Aaron on Jan 30, 2011 3:46:52 GMT
That's a much better reply than I thought you'd get. I am glad to see MRL/Windlass standing by their products in a very personal way. Especially for one of the larger sword companies.
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Greg
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Post by Greg on Jan 30, 2011 5:49:49 GMT
Chuck: Thanks for the info. I've never owned or handled an MRL piece, so I wasn't privy. Templar: Yar! I didn't know that it was just stiff leather. You should have no problems. Andernerd: Glad to hear the good news from MRL. His reason seemed incredibly sound and trying to catch that type of defect in QC unless they bang around every sword that comes off the line.
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