Ouch...not a again.....( BUYERS BEWARE ! )
Dec 12, 2010 19:36:34 GMT
Post by Johan on Dec 12, 2010 19:36:34 GMT
Thank you for your support Warrior Priest !
Recently on the 8th Dec 2010, I was contacted by Zhejiang Jiangs Sword Co by a person named Lily, she asked me about what are my problems with the company. This is a very bad question to ask a customer had been duped before, I could not hide my disgust with them and they are adding the salt to my wounds by asking this silly question.
I noticed that when I replied to this person Lily , the email was sent from <jiangshisword@yahoo.com.cn> BUT when I checked the headers of the email from her , the destination email address is jiengshisword@yahoo.com.cn
BUT before that on the 6th Dec 2010, ALIBABA acknowledged that there was a security breach in the suppliers email and taken advantage by scammers to scam potential customers. The Following is the email :
Dear Johan Senjaya,
Thanks for your email. This is Carol from alibaba.com online security department.
As your case with Zhejiang Jiangs Sword Co., Ltd, please let us explain the current situation to you.
1. This company's real email address is jiangshisword@yahoo.com.cn. But later jiengshisword@yahoo.com.cn asked you to send money to a person named Lam Silas.
We understand you did not notice the difference of these two email addresses before sending money. So you send money to Lam Silas withour doubting. But when we checked your evidence, we found the difference. So we asked you to send us the email header of jiengshisword@yahoo.com.cn. We want to help you find enough evidence to support you. But we find jiengshisword@yahoo.com.cn's IP is in Nigeria not China. And the money was received in GuangDong Province. It is abnormal. Because we checked this company Zhejiang Jiangs Sword Co., Ltd is in Zhejiang Province. And all of this company's IP is in Zhejiang. So it should be the company was attacked by some people in other country and they used their information to steal money from you.
2. We really want to offer further help. But Alibaba.com is a service provider instead of a law enforcement agency. We do not have the right to check yahoo email's record. So we believe if law enforcement agency could get involved in this problem. It should be the best way to find the truth. So we recommend you report this matter to your local police or law enforcement authorities as soon as possible.
3. At the sametime, we will contact the supplier about your problem and ask them to contact you to have your problem solved together.
If you get any update of your problem, we would like to hear it. Thanks a lot for your understanding and cooperation.
If you have any further questions, please contact us at anytime.
Sincerely yours,
Carol
Online Security Department of Alibaba.com
Then Alibaba in the previous emails to me mentioning this was just a mere trading dispute !
I sharply disagree with Alibaba safetrading regarding this case. Alibaba had all the facts and evidences , and now that Zhejiang Jiangs Sword Co contacted me again, this is another evidence they can no longer deny.
Based on the email on the 8th December 2010, that person Lily contacted me still used the same emails both : jiangshisword@yahoo.com.cn AS THE CORRESPONDING EMAIL AND AS THE REPLY EMAIL THE DESTINATION IS jiengshisword@yahoo.com.cn
I concluded that this Zhejiang Jiangs Sword Co is indeed fraudulent ! If they truly acknowledged that their emails had been breached by scammers , then they should not use the emails again.
At the same time, from all this while Alibaba kept the insisting that there is nothing they can do if crooks truly hacked through their systems to "steal" the supplier members email to scam people from the Alibaba trading site !
This alone should raise alarm ! in fact probably this alone should justify for the Alibaba to shut down the trading site in order for their security features to be overhauled in order to prevent the customers being scammed again. Not only that , such action will also protect their suppliers from unnecessary pains from being hacked and also screen out those suppliers that are practising double standard ethics like Zhejiang Jiangs Sword Co.
After I received the email from Lily of Zhejiang Jiangs Sword Co, I have no doubt that this company is engaging in scamming activity.
Safetrading Alibaba is trying to "persuade" me to drop all this complaint by directing my complaints to relevant authority in in China or through the PRC embassy. They should know better, a lost of USD 130 is not justified easily in front of the authority. Alibaba knew that such case would not stand and by doing this they wanted to wear me out.
Worst of all, the person who handled my case at Safe Trading whose name is Carol is a fragile person, meaning she was only used as a "buffer" to fan out the situation from getting out of control, she would said all the most well meaning words in the world and she confided how she went all out to help distress customer like me. Well, I knew too well , where all this will lead to !
It is difficult case , to be honest, I am also getting wear out , because there is this "unseen" link between Alibaba and their member supplier.
However I also I want to make it clear too, not all suppliers from alibaba will be gonna be sure doomdays scenario. I am sure there are good ones out there, but unfortunately those good ones will be marred by less than honest traders and by its trading site provider who seemed to prefer to hide behind " best effort diplomacy".
Recently on the 8th Dec 2010, I was contacted by Zhejiang Jiangs Sword Co by a person named Lily, she asked me about what are my problems with the company. This is a very bad question to ask a customer had been duped before, I could not hide my disgust with them and they are adding the salt to my wounds by asking this silly question.
I noticed that when I replied to this person Lily , the email was sent from <jiangshisword@yahoo.com.cn> BUT when I checked the headers of the email from her , the destination email address is jiengshisword@yahoo.com.cn
BUT before that on the 6th Dec 2010, ALIBABA acknowledged that there was a security breach in the suppliers email and taken advantage by scammers to scam potential customers. The Following is the email :
Dear Johan Senjaya,
Thanks for your email. This is Carol from alibaba.com online security department.
As your case with Zhejiang Jiangs Sword Co., Ltd, please let us explain the current situation to you.
1. This company's real email address is jiangshisword@yahoo.com.cn. But later jiengshisword@yahoo.com.cn asked you to send money to a person named Lam Silas.
We understand you did not notice the difference of these two email addresses before sending money. So you send money to Lam Silas withour doubting. But when we checked your evidence, we found the difference. So we asked you to send us the email header of jiengshisword@yahoo.com.cn. We want to help you find enough evidence to support you. But we find jiengshisword@yahoo.com.cn's IP is in Nigeria not China. And the money was received in GuangDong Province. It is abnormal. Because we checked this company Zhejiang Jiangs Sword Co., Ltd is in Zhejiang Province. And all of this company's IP is in Zhejiang. So it should be the company was attacked by some people in other country and they used their information to steal money from you.
2. We really want to offer further help. But Alibaba.com is a service provider instead of a law enforcement agency. We do not have the right to check yahoo email's record. So we believe if law enforcement agency could get involved in this problem. It should be the best way to find the truth. So we recommend you report this matter to your local police or law enforcement authorities as soon as possible.
3. At the sametime, we will contact the supplier about your problem and ask them to contact you to have your problem solved together.
If you get any update of your problem, we would like to hear it. Thanks a lot for your understanding and cooperation.
If you have any further questions, please contact us at anytime.
Sincerely yours,
Carol
Online Security Department of Alibaba.com
Then Alibaba in the previous emails to me mentioning this was just a mere trading dispute !
I sharply disagree with Alibaba safetrading regarding this case. Alibaba had all the facts and evidences , and now that Zhejiang Jiangs Sword Co contacted me again, this is another evidence they can no longer deny.
Based on the email on the 8th December 2010, that person Lily contacted me still used the same emails both : jiangshisword@yahoo.com.cn AS THE CORRESPONDING EMAIL AND AS THE REPLY EMAIL THE DESTINATION IS jiengshisword@yahoo.com.cn
I concluded that this Zhejiang Jiangs Sword Co is indeed fraudulent ! If they truly acknowledged that their emails had been breached by scammers , then they should not use the emails again.
At the same time, from all this while Alibaba kept the insisting that there is nothing they can do if crooks truly hacked through their systems to "steal" the supplier members email to scam people from the Alibaba trading site !
This alone should raise alarm ! in fact probably this alone should justify for the Alibaba to shut down the trading site in order for their security features to be overhauled in order to prevent the customers being scammed again. Not only that , such action will also protect their suppliers from unnecessary pains from being hacked and also screen out those suppliers that are practising double standard ethics like Zhejiang Jiangs Sword Co.
After I received the email from Lily of Zhejiang Jiangs Sword Co, I have no doubt that this company is engaging in scamming activity.
Safetrading Alibaba is trying to "persuade" me to drop all this complaint by directing my complaints to relevant authority in in China or through the PRC embassy. They should know better, a lost of USD 130 is not justified easily in front of the authority. Alibaba knew that such case would not stand and by doing this they wanted to wear me out.
Worst of all, the person who handled my case at Safe Trading whose name is Carol is a fragile person, meaning she was only used as a "buffer" to fan out the situation from getting out of control, she would said all the most well meaning words in the world and she confided how she went all out to help distress customer like me. Well, I knew too well , where all this will lead to !
It is difficult case , to be honest, I am also getting wear out , because there is this "unseen" link between Alibaba and their member supplier.
However I also I want to make it clear too, not all suppliers from alibaba will be gonna be sure doomdays scenario. I am sure there are good ones out there, but unfortunately those good ones will be marred by less than honest traders and by its trading site provider who seemed to prefer to hide behind " best effort diplomacy".