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Post by shadowhowler on Feb 16, 2009 23:17:34 GMT
Hey all... Recently I bought a Castile base model... and the retailer I got It from drop-shipped it directly from Valiant Armoury. When I got it I saw it was not the extra sharp option. I didn't want to attack it myself, because I recall Tom saying how hard these are to sharpen... so I contacted Sonny and asked him if I could send it to him to get it 'extra sharp' or exchange it for one that was. Not only did he say 'Yeah, ship it to me and I'll take care of it, NO CHARGE.' but he also said he would take care of shipping costs BACK to me. Wow. I sent him the sword... he got it on Thursday, sharpened it, sent it back to me THE SAME DAY... and I got it back today. It is NOTICEABLY sharper, thats for sure. I just wanted to take a moment to tell you guys... THATS the kinda guy Sonny Suttles at Valiant Armoury is. Even though I didn't buy the sword directly from him... because it's a Valiant Armour sword he took care of it, and me, and went ABOVE and beyond in his costumer service. So... since the main point of us being here is to help one another avoid the bad products and sellers and find the good ones... I thought I'd take a moment to share this info with you guys. Sonny Suttles... one of the good guys. ;D
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Post by Deleted on Feb 16, 2009 23:24:00 GMT
I've had similar experiences with the VA 1601, great guy.
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Post by ShooterMike on Feb 17, 2009 0:47:33 GMT
All my dealings with Sonny have shown him to be a real stand-up guy. He's one who actually cares that his customers are not only happy with his products, but happy with the treatment they get from the company on all occasions. I can't say enough good things about Valiant Armoury as a company, and Sonny as a "sword guy."
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Post by Dave(utilityslave) on Feb 17, 2009 1:34:21 GMT
Yep, good guy, and good business since.
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Post by Deleted on Feb 17, 2009 2:08:09 GMT
As a proud owner of 1601 katana, I'm with you, gentlemen. Long Live Sonny and Valiant Armoury
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Post by kidcasanova on Feb 17, 2009 2:17:32 GMT
Sonny is the biggest reason I bought the Practical Arming sword. He has miraculously turned Valiant Armoury around into the leader in European sword in our budget (and slightly above but still very attainable for the Signature's), something I had not thought possible. His commitment to the product and to the community is outstanding, and I will definitely be purchasing from them in the future (Crusader...I'm looking at you). Sonny has not only won my business, he's earned it.
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Post by Deleted on Feb 17, 2009 3:47:52 GMT
Well yep, I've always been convinced of VA an Sonny's greatness as a business entity, I didnt think it possible to be more impressed but there you go ........ I would feel lowly not to get majorly in on their "Signature" action
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