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Post by RufusScorpius on Aug 20, 2020 15:51:46 GMT
With so much discussion on the concept of "quality" and the arguments and misunderstandings that come with it, I felt that it would be beneficial to make a hasty video on the topic. So if you have trouble sleeping, or if you just like inflicting senseless pain and suffering on yourself, you can watch the video and listen to me droning on about the subject.
Enjoy?
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Post by joe_meadmaker on Aug 20, 2020 16:49:00 GMT
Getting an error that the video is private.
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Post by RufusScorpius on Aug 20, 2020 17:22:36 GMT
Oops. Try it now, I changed the permissions.
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Post by RaylonTheDemented on Aug 20, 2020 18:38:05 GMT
Found it of interest, thank you for your time putting this up.
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Post by RufusScorpius on Aug 20, 2020 22:40:52 GMT
Found it of interest, thank you for your time putting this up. So are you saying that you made it all the way to the end of the video without falling asleep? Impressive
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Post by RaylonTheDemented on Aug 20, 2020 22:52:23 GMT
Found it of interest, thank you for your time putting this up. So are you saying that you made it all the way to the end of the video without falling asleep? Impressive I did!
Encouraging isn't it?
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Post by zabazagobo on Aug 21, 2020 4:59:58 GMT
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Post by RufusScorpius on Aug 21, 2020 13:53:10 GMT
yes, a very good case study and well worth reading- thanks for sharing. I have access to literally thousands of such sources in my library. "Quality" is often thought of as a stand alone concept, like a single gear in a clock that without it the clock won't work. The truth is that quality isn't a gear in the clock- it's the clock itself with the gears being the various functions of the company. All functions have to work together to produce "quality" as an end result, if any component fails, then quality will fail as well. Customers are also a gear in that clock. What they want (or what they don't), how they perceive the product, and so forth will direct what a company ultimately does being as how they are the ones with the money.
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Post by treeslicer on Aug 21, 2020 17:22:23 GMT
Found it of interest, thank you for your time putting this up. So are you saying that you made it all the way to the end of the video without falling asleep? Impressive Thanks for posting the video, but I didn't need to watch it I got "TQM'ed" several times during the 1970's and 1980's, and still have the certificates.
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Post by Robert in California on Aug 22, 2020 0:41:43 GMT
The Navy, at one of its Schools at least, tried Total Quality Management, but it seemed to get implemented, according to a friend there, as "You must be perfect, or else!" Which may not have been true TQM. But the Govt is not always successful in implementation of lofty goals. SNAFU and FUBAR were coined, to my knowledge by people employed by the Government, not by those in private industry.
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Post by RufusScorpius on Aug 22, 2020 1:10:55 GMT
Implementation of a QM program requires the use of a Change Mangement project plan. Without using CM, you are wasting your time even thinking about improving quality.
And at risk for bordering on the political, the government is never a good example to follow for efficiency and effectiveness of a program or process.
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