Post by couchsamurai on May 8, 2020 13:39:09 GMT
Hello all, I'm hoping someone can provide some info for me. I have been collecting swords for a couple years now (production katanas.. Nothing super fancy), and have bought from most of the well known companies. But I have never bought anything from the Samurai Shop. So teo days ago I decided to give them a try, and I purchased the Higo katana by Feilong. I immediately get an email like you normally do confirming my purchase, and all seems well.. Then I actually read the email and here is where I start becoming concerned. First I looked at the sword I purchased on two websites. The Fielong website, and the Samurai Shop. But I noticed when I added the sword to my cart on the Fielong site it also appeared in my cart on the Samurai Shops site. So I figure they must be one in the same. That is until I realized that it actually does matter which site you order from because the Samurai Shop actually charged me $60 dollars more than I would have paid on the Feilong site. But i figured "hey, that's my fault for not paying attention." But I did decide to send an email to the email provided in the confirmation email I got just to ask about. Now here is where i really start getting concerned. Apparently the email provided doesn't work. Keep getting emails saying my email couldn't be sent because the email address I'm trying to send it to dont work basically. So I then go to the site and try and use the "leave a message" feature, but I haven't gotten a response in two days. Also though I recieved a confirmation email, the money has not been taken out of my account. I'm seriously considering calling my bank and asking them to not let it go through. I dont get why after more than 48hrs the money is still in my account.
So are my questions I guess. Has anyone dealt with The Samurai Shop before, and should I be concerned? Does anyone know how to actually contact this company? Any help would be appreciated!!
So are my questions I guess. Has anyone dealt with The Samurai Shop before, and should I be concerned? Does anyone know how to actually contact this company? Any help would be appreciated!!